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Strategic CS Manager - Enterprise AI & Consumer Tech

Anthropic

Anthropic is seeking a Manager, Customer Success – Strategic Consumer Tech in the US to lead a team of 5-10 Customer Success Managers managing strategic accounts across Anthropic products. You will coach the team, drive adoption, expansion, and customer value while aligning with sales and product teams to maximize ARR and CSAT. You will balance strategic leadership with hands-on coaching, ownership of portfolio metrics, and collaboration across product, engineering and marketing to advance AI

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Vacancy posted 3 days ago
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