Front Desk Receptionist

Join the Team at Deerwood Country Club - Now Hiring Front Desk Receptionist

Pay: Starting at $17 per hour, based on experience

Schedule: Tuesday-Saturday | 9:00 AM-4:00 PM

Benefits & Perks (Full-time)
Full-time team members are eligible for a competitive benefits package, including:

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off

About the Position:

Deerwood Country Club is seeking a friendly, polished, and highly organized Front Desk Receptionist who enjoys providing exceptional service and creating a welcoming experience for our members and guests.

As one of the first points of contact at the Club, this position plays an important role in setting the tone for each member and guest experience. The ideal candidate is warm and welcoming, enjoys helping others, pays attention to detail, and is comfortable handling a variety of questions and requests.

In addition to greeting members and guests and answering phones, this position provides administrative and organizational support to Club leadership and departments and assists with member communications, event promotion, and maintaining a professional and welcoming front desk.

About Deerwood Country Club

Deerwood Country Club is a premier private club offering a Carolina-style links golf experience set within a beautiful woodland setting. The Club features a meticulously maintained par-70 golf course, tennis facilities, a resort-style swimming pool, and multiple dining venues that provide exceptional experiences for both members and guests.

Our Culture and Values provide Team Members with a rewarding lifestyle and work/life balance.

Join us and help make every member and guest feel that they have arrived somewhere special.

Job title

Front Desk Receptionist

Reports to

General Manager

Classification

Hourly, Fulltime, Part Time, Nonexempt


Working Hours

According to shift assignment

Job purpose

As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Duties and responsibilities

• Represents the first point of contact and responds or directs people accordingly
• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen, and forward incoming phone calls
• Book dining reservations into the proper reservation system (Pacesetter, POS, etc.)
• Ensure reception area is tidy and presentable, with all necessary stationery and material
• Provide basic and accurate information in-person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk
• Order office supplies and keep an inventory of stock
• Update calendars and schedule meetings
• Perform other clerical receptionist duties to support administration office
• Assist in communication with residents
• Completes additional responsibilities as assigned by management

Qualifications

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus

Working conditions

Work is both indoors and outdoors. Potential exposure to sharp and rapid equipment movement, sharp utensils, harmful chemicals and/or solvents if proper safety procedures are not followed.

This job description does not imply that the above are the only responsibilities assigned to this position. Employees holding this position will be required to perform any on the job related duties as requested. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Physical requirements

Good organizational and verbal skills. Ability to use logical and rational thinking to resolve issues. Ability to perform basic mathematical skills, monitor and develop subordinates, visually monitor the operation areas and write and read member communication.

Must have the ability to perform moderate physical work and may be required to lift and up to 20 lbs. frequently. Perform activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting and grasping. Able to sit for a sustained amount of time.

Please be advised that all work that requires the use of a ladder more than 8 ft. long must be reviewed by Hampton Golf's Club Maintenance person. Following an assessment of the situation, a determination will be made as to whether a maintenance team member or subcontractors will perform the necessary maintenance task. No other staff member is authorized to climb to heights exceeding 8 ft. and/or perform such maintenance. In addition, personnel are prohibited from entering facility attics, walking on the roof of buildings and/or from using scaffolding.

Use the following safety precautions when using an 8ft. ladder:

• Correct placement of the ladder. The safest angle for a straight ladder is to ensure it is placed on-fourth the distance from the base to the point of support. "A" frame ladders naturally comply.
• Ensure the ladder is placed on a firm level surface, and do not place the ladder near a doorway.
• Ensure there are non-skid shoes on the ladder.
• If using a medal ladder, be sure that it is not near electrical wires.
• One person on a ladder at one time and ensure another staff member is holding the ladder in position.
• Never overreach.

Direct reports

None