Office Manager

Job Description

Job Description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

Take charge of your future. We’re looking for people who aren’t satisfied with just another job. We need people who want to empower themselves through a meaningful career helping others build better lives. 

Are you looking to accelerate your career and apply your leadership skills in challenging new ways? Do you want the opportunity to run a business without having to fund it? Working at a local Allstate agency may be your answer! As an Allstate agency office manager, you’ll be leading the team that keeps customers happy and the business running smoothly. 

Right now, we are looking for candidates in the Kimberly/Appleton area to lead a team of insurance professionals and help customers protect their homes, cars, lives, and retirement incomes. You'll be responsible for the creation and implementation of the agency’s policies and procedures when it comes to sales, compensation, morale, and staff development/training.  

Job Responsibilities of an agency office manager 

• Build agency reputation and growth through positive customer relations, marketing programs and lead acquisition 
• Create and enforce office policies, standards, and procedures to help the agency run smoothly and profitable 
• Supervise personnel, create schedules, manage daily operations, and hold staff accountable to their performance goals 
• Assist in customer claims processing and resolution 

Job Requirements of an agency office manager 

• Excellent verbal and written communication/interpersonal skills 
• Ability to effectively lead and coach a team; management experience is a plus 
• Highly capable of managing all business operations 
• Straight-forward communicator, dependable and strong leadership skills 
• Must have some working knowledge of insurance and/or financial services experience 
• Strong organizational skills, attention to detail and ability to multi-task 
• Passionate about relationship building, genuinely caring and driven to fulfill customers’ needs 
• Bilingual skills are a plus 
• Must be willing to obtain insurance licenses; already possessing a license is a plus