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Customer-Facing IT Help Desk Technician (Tier 1)

$16 - $18 per hour

Logicalis GmbH

Logicalis GmbH in New Hampshire is seeking a dedicated Support Specialist to provide technical assistance to corporate clients through phone, email, and chat. Ideal candidates will have a background in supporting Microsoft Operating Systems and Office products, as well as effective troubleshooting skills. This role involves managing a large volume of issues daily and requires strong organizational and communication skills. Compensation is between $16 and $18 per hour. #J-18808-Ljbffr Logicalis GmbH

Vacancy posted 2 days ago
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