Customer-Facing IT Help Desk Technician (Tier 1)
$16 - $18 per hourLogicalis GmbH
Logicalis GmbH in New Hampshire is seeking a dedicated Support Specialist to provide technical assistance to corporate clients through phone, email, and chat. Ideal candidates will have a background in supporting Microsoft Operating Systems and Office products, as well as effective troubleshooting skills. This role involves managing a large volume of issues daily and requires strong organizational and communication skills. Compensation is between $16 and $18 per hour. #J-18808-Ljbffr Logicalis GmbH
$21 - $36 per hour
...lives. The Service Desk Analyst is... ...suite provided, this Tier 1 support position... ...for all aspects of customer requests and incident... ..., curiosity, helpful engagement with clients... ...request using the IT Service Management... ...Nurses, doctors, technicians, therapists,...CustomerHourly payWork experience placementLocal areaRemote workShift work- ...Mason ! We’re looking for a driven full-time IT Service Center Analyst who’s up for a... ...Service Center Analyst Highlights Provide Tier 1 IT support to W.B. Mason employees by addressing... ...solutions while ensuring excellent customer service and follow-up. Educate users to minimize...CustomerFull timeTemporary workWork at officeLocal areaRemote workFlexible hoursShift work
- Beth Israel Lahey Health is seeking a Service Desk Analyst to provide world-class IT support across all entities. This role... ...resolving various technical issues to ensure high customer satisfaction. The ideal candidate will have 1-3 years of experience in IT support,...Customer
- ...Commission is looking for a Service Desk Specialist to join its Client... .... This role involves providing Tier 1 and Tier 2 technical support, ensuring exceptional customer service, and maintaining up-to-date... ...School Diploma and relevant IT experience. Responsibilities include...Customer
- Energy Solutions is looking for a Help Desk Technician II in Boston, MA, responsible for delivering advanced Tier 1 IT support for local and remote employees. This role includes... ...a relevant academic background. A strong customer service orientation is essential along with...CustomerRemote jobLocal area
$16 - $18 per hour
...combination of education and experience; Trade School Certificate or Associate Degree in related field accepted. 1 year experience in a call center or service desk environment. Knowledge of PC hardware and software applications: Operating Systems: Windows 7, Windows 10...Hourly payWork at officeRemote work$16 - $18 per hour
...responsibilities. Qualifications Education: Trade School Certificate or Associate Degree in a related field. Experience: 1 year in a call center or service desk environment. Knowledge of various PC hardware and software applications including: Operating Systems: Windows 7,...Hourly payWork at officeLocal areaRemote work- ...Technical Support Engineer, MI – I (Tier 1) provides highly visible... ...our product lines for HCUS customers. This role focuses on more complex... ..., driven people like you to help us get there. Our cutting‑edge... ...virus periodically and wear a face covering indoors as required,...CustomerLocal areaRemote workFlexible hoursNight shiftWeekend work
$20.12 - $26.02 per hour
...responsible for providing quality customer‑oriented laboratory services... ...laboratory support technicians. Position Laboratory Support... ...Schedule Full Time (5:00pm - 1:30am; Rotating Weekends and Holidays... ...attendance and punctuality. Helps coworkers on different benches...CustomerFull timeContract workFlexible hours- ...8/2023 Seeking a user-focused Help Desk Specialist to join our team. As... ...on closed tickets to ensure customer satisfaction Analyze closed tickets... ...requests and/or issues Shadow IT Asset Management, Network,... ...and verbal communication skills 1 – 2 years of IT experience (...Customer
- A tech support company is looking for a Help Desk / IT Support Specialist to provide remote support across the U.S. The role... ..., and network issues while delivering excellent customer service. Candidates should have 1-5+ years of experience in IT support and familiarity...CustomerRemote job
$69k - $103k
...Mission As the world’s number 1 job site*, our mission is to help people get jobs. We strive... ..., code comments) and keep it current. Support small... .... Automation, AI & Customer Impact: Applies AI and automation... ...Range Transparency Tier 1 - United States of America...CustomerWork experience placementLocal area$71k - $100k
...into actionable insights. The position is customer-facing and requires strong communication skills,... ...to inquiries via email and service desk tickets in a timely, professional manner... .... H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs...CustomerContract workWork experience placementH1bWork at office- ...hardware and software, and providing essential IT Helpdesk support. You'll manage and... ...responsibilities will include: Providing Tier 1 technical support to W.B. Mason employees... ...user education. Delivering exceptional customer service by thoroughly understanding...CustomerFull timeTemporary workWork at officeLocal areaRemote workFlexible hoursShift work
$70k - $85k
...independent and critical thinking. We are looking for a customer‑centric IT Support Specialist to be the face of our IT Help Desk and manage our day‑to‑day workplace technology.... ..., or related field (or equivalent experience) 1-2 years of experience in IT help desk, desktop...CustomerWork at office$65k - $75k
...- Chelsea Position Title IT Service Desk Technician FLSA Status Non-Exempt Department... ...for a technically sharp, customer‑first professional who... ..., continuous learning, and helping others. They are comfortable... ...Functions Provide Tier 1 and Tier 2 desktop support...CustomerContract workFlexible hours- vTech can help you avoid the daunting task of writing... ...candidates and tailor our IT and Non-IT recruitment... ...Responsibilities: Incumbents provide Tier 1 and Tier 2 computer... ...support to internal customers and perform related work... ...maintain all IT Service Desk tickets. Responds to and...CustomerRemote workShift work
$180k - $225k
...revolutionize the software development life cycle by autonomously building custom software to unlock the next industrial revolution. We’re... ...quantum of software development work. We’re backed by multiple tier 1 investors, and have proven success as founders of previous...CustomerImmediate start$125k - $135k
...cycle by autonomously building custom software to unlock the next... ...work. We're backed by multiple tier 1 investors, and have proven success... .... You’ll blend customer‑facing technical work with hands‑on debugging... ...codebases at scale while helping shape the foundations of our...CustomerLocal area$55 - $65 per hour
...USD Per Hour HireArt is helping our client find a Senior IT Support Engineer to own the... ...room technology, and Tier 1/2 support. In this role,... ...device management, service desk operations, and workplace... ...environments. This is a hands‑on, customer ‑facing role for someone who...CustomerHourly payFull timeContract workTemporary workFor contractorsWork at officeLocal areaRemote workVisa sponsorshipFlexible hours- ...breast imaging services. Includes but is not limited to providing customer service, patient registration, insurance/coverage verification,... ...photocopying, filing, etc.). Position: Breast Imaging Tech Aide-1 Department: Breast imaging Schedule: Full Time...CustomerFull timeFixed term contractWork experience placement
- ...Category: Sales Location: Minnesota - Remote +1 more locations Travel Required: Yes... ...to sales through collaboration with customer R&D and Operations teams to commercialize... ...technical role (6-10 years) with customer facing experience a plus Skilled in the ability...CustomerWork at officeRemote work
$110.54k - $172.73k
...Director. Primary technical interface to customers and partners in the Americas region, especially... ..., cross‑functionally, and customer‑facing. Excellent communication skills, with ability... ...sponsorship (i.e., H1‑B visa, F‑1 visa (OPT), TN visa or any other non‑immigrant...CustomerLocal areaRemote work$100k - $140k
...cycle by autonomously building custom software to unlock the next... ...work. We're backed by multiple tier-1 investors, and have proven success... ...defects to engineering. It operates across Kubernetes, Docker... ...(a plus). Prior customer-facing support or SRE/on-call experience...CustomerWork at officeWeekend workDay shiftAfternoon shiftEarly shift$73k - $90k
...an AI scientist for our customers. We can’t do that if we... ...and we’re committed to helping every new hire integrate... ...provide exceptional Level 1 support, we’re also considering... ...areas, please highlight it in your application:... ...confidently in customer-facing calls, including with...CustomerInternshipWork at officeLocal areaFlexible hours3 days per week$50k - $55k
...Customer Technical Support Specialist The Customer Technical Support... ...desire to work in a client-facing role. In this role, you will work... ...times Requirements ~1-3 years' experience... ...knowledge, and power innovation. CCC helps organizations harness the power...CustomerRemote work- ...abilities, and a passion for providing top-tier technical support. This role involves... ...teams to enhance product performance and customer satisfaction. This position is US Remote... ...NoSQL). Prior experience in a customer-facing technical support role. Compensation Details...CustomerHourly payContract workLocal areaRemote work
- ...Help Desk Specialist Job Location: Boston, MA Duties and Responsibilities... ...the EAM application as it pertains to tablet usage and... ...a diverse and large internal customer base. Problem solving skills are... ...manner. Requirements: (1) Candidate will use and care...CustomerWork at officeRemote workFlexible hours
- ...professional services firm to hire a Help Desk Specialist for their internal IT team. This is a great... ...and thrives in a polished, client-facing environment supporting attorneys and... ...experience ~ Strong troubleshooting and customer service skills ~ Experience in a...CustomerWork at officeRemote workMonday to Friday
$54k - $80k
...Job Overview The Application Analyst in Customer Support plays a pivotal role at Relativity, offering specialized technical support across... ...a 9-hour Sunday-Thursday shift ranging from 1pm-12am CST with a 1-hour meal break, and the evening shift offers a compensation differential...CustomerRemote workShift workAfternoon shift
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