Key Account Manager - Aerospace Defense

Henkel Adhesive Technologies Business Unit

At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil, 'all, Loctite, Snuggle, and Schwarzkopf and our cutting-edge technologies, you'll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.

Dare to learn new skills, advance in your career and make an impact at Henkel.

Key Account Manager Responsibilities

• Building and growing business relationships with high opportunity emerging defense and aerospace accounts.
• Implementing new customer acquisition plans & developing customer-specific success metrics beyond revenue (e.g., innovation impact).
• Serving as the primary point of contact between Henkel and Customer across departments (procurement, engineering, quality, supply chain, etc.).
• Developing and building long-term strategic plans tailored to Customer's business goals and production plan e.g. Defense platforms.
• Identifying opportunities to expand the relationship through new product offerings, innovations, or process improvements.
• Internal champion of Customer needs within the Henkel cross-functional organization, ensuring alignment and responsiveness.
• Building strong relationships with Customer stakeholders in supply chain, program, and engineering.
• Translating customer's strategy and priorities into a joint innovation roadmap.
• Facilitating executive-level meetings and Business Reviews to maintain alignment.
• Effectively managing escalations, delivery issues, or quality concerns with professionalism and urgency.
• On-Time Delivery & Quality Performance management through KPI tracking and ensuring performance meets Customer's needs.
• Overseeing pricing agreements, long-term contracts (LTAs), and terms & condition negotiations.
• Using analytics and forecasting tools to anticipate customer needs and add strategic value.

Qualifications

• Requires technical knowledge of aerospace-grade materials, their specifications and application, an understanding of quality and compliance requirements, and forecast management.
• Bachelor's degree in science or engineering, business, or related discipline required.
• Experience in a B2B sales Business Development or Account Management role, with a focus on value-add and solution selling required.
• 10+ years' experience in Aerospace Defense market
• Demonstrated understanding of emerging defense technologies (UAS, autonomous systems, advanced materials).
• Strong passion for innovation and ability to translate evolving mission needs into strategic customer engagement and growth opportunities.
• Familiar with government funded programs, including both development and production phase.
• Experience with structural adhesives, composite materials, electronics adhesives, and sealants required.
• Strong project management, presentation, and communication skills.
• Deep understanding of aerospace manufacturing and supply chain dynamics.
• Ability to balance customer needs with internal resource.
• Proficient in tools like SAP, Salesforce, Excel, etc.
• Travel will be average 50%-70%, depending on the location of the candidate.
• Preference will be given to candidates that reside in the Mountain West region and/or the Southwest United States. Candidate must be located in proximity to a major airport.

Benefits

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary range for this role is $110,000.00 and $160,000.00. Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.