Community Outreach Leader

Job Description

Job Description

Bolton & Menk has an exciting opportunity for a Community Outreach Leader to join our team in the Raleigh area. As a Top Workplace, this is a fantastic chance to work with a talented team of professionals and make a lasting impact on the communities we serve. With over 75 years of experience, Bolton & Menk specializes in providing community infrastructure solutions across the Midwest, Southeast, and beyond.

In this role, you will grow community outreach services in the Southeast by leading and delivering equitable, community‑centered public engagement efforts that connect people, partners, and clients to impactful transportation, planning, and urban design projects—helping foster our mission that All People Should Live in Safe, Sustainable and Beautiful Communities . This role combines leadership with hands‑on project management, overseeing multiple engagement initiatives, guiding community partnerships, managing budgets and contracts, and serving as a trusted liaison to clients and stakeholders in the area. You’ll also mentor and lead a team of engagement professionals while collaborating across internal service leaders, community organizations, and the public to build trust, advance meaningful outcomes, and secure future work.

What You Will Be Doing:

• Grow community outreach services within the southeast region
• Provide leadership and direction for equitable public engagement efforts across diverse communities
• Manage and grow community partnerships with community‑based organizations, city agencies, stakeholders, and residents
• Plan, schedule, and oversee the performance of multiple public engagement projects simultaneously
• Serve as the primary client contact, resolving project issues and ensuring client satisfaction
• Define project scope and participate in contract negotiations
• Develop, manage, and monitor project budgets, implementing corrective actions as needed
• Lead partnership development activities including meetings, presentations, and proposal preparation
• Develop and implement strategic partnership plans for prospective and existing business partners
• Lead stakeholder and client strategic planning efforts
• Act as a liaison between Bolton & Menk, community organizations, and the public—responding to inquiries and coordinating spokespersons as needed
• Plan, assign, and oversee work for community engagement staff, ensuring high‑quality deliverables
• Lead team engagement efforts for proposals and community planning projects, coordinating across internal and external stakeholders
• Provide coaching, mentoring, and professional development for team members
• Research leads and facilitate strategy sessions with internal service leaders, project managers, clients, and partner firms to secure work in transportation, planning, and urban design service lines
• Attend evening and weekend community meetings and events as needed
• Travel to project sites and related locations as required

What We Are Looking For:

• Bachelor's degree in Communication, Public Relations, Community Organizing, Marketing or related field
• At least 10 years of work in public relations OR at least 10 years of work in a related field preferred
• Proficient in Microsoft Office Suite or related software
• Strong public speaking skills
• Excellent verbal, non-verbal and written communication skills
• Superior interpersonal skills and ability to work extremely well as part of a team
• Excellent persuasion skills
• Ability to work well under pressure and manage sensitive or controversial subjects with tact, kindness, and professionalism
• Possess a valid driver's license as travel to various facilities and job sites may be required

WHY BOLTON & MENK?
Bolton & Menk, Inc. specializes in providing community infrastructure solutions. Since 1949, we have been committed to improving quality of life through engineering excellence and client satisfaction. From advocating for our communities to designing their dreams to finding funding; we take pride in our work because we live in these same communities. Today, Bolton & Menk has more than 1,000 employees throughout more than 40 locations in Minnesota, Iowa, North Dakota, Wisconsin, Colorado, North Carolina, and South Carolina providing services to more than 400 communities and agencies. Learn more about our history here:

OUR BENEFITS
At Bolton & Menk, we value our people and provide an exceptional Total Compensation and Benefits Package to protect our most valuable asset. We are committed to the well-being of our employees and their families. Perks of being a Bolton & Menk employee include peace of mind with our benefits package and competitive compensation plan, flexible schedules, and career development opportunities. Learn more here:

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.

Bolton & Menk does not accept unsolicited resumes from individual recruiters or third-party agencies in response to Bolton & Menk job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Bolton & Menk Talent Acquisition team is required after any external candidate can be submitted and such candidate must be submitted to the Bolton & Menk Talent Acquisition team.

Bolton & Menk will currently not be providing visa sponsorship or Optional Practical Training Extensions for STEM Students. Individuals must be legally authorized to work in the US at the start of employment without a need for current or future visa sponsorship.

It is our responsibility and privilege to embrace the diversity of people, thoughts, and experiences necessary to develop infrastructure systems that serve all people. Bolton & Menk, Inc., is an Equal Employment Opportunity / Affirmative Action Employer including disability and vets.