HR Generalist, Store Operations

With over 50 years of serving the creative community, Adorama has grown from a beloved New York City camera store into the world's only full-service destination for photo, video, and electronics. We're more than a retailer—we're a creative partner for professionals, hobbyists, and tech enthusiasts alike.

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

From iconic brands like Sony, Canon, and Nikon to the latest in drones, smart home tech, musical instruments, and pro audio gear, Adorama provides creators with the gear and services they need to bring their visions to life. Our passion for education, innovation and commitment to customer experience make us a dedicated and trusted resource.

Be Customer-Centered: We focus on the end-to-end customer experience.

Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts.

Think Like a Start-Up: We move fast, stay flexible, and celebrate every win.

This role administers core HR programs for a multi-state, retail and e-commerce workforce — spanning leave and ADA claims administration, payroll, training, HR communications and documentation, and cross-functional HR project coordination. This role serves as the first point of contact for HR-related questions and requests, and works under the HR Director to execute day-to-day HR operations with accuracy, consistency, and discretion.

Leave, Claims & ADA

Serves as primary system administrator for LOA/STD/PFL (FMLA, State-specific leaves e.g., Administers weekly and bi-weekly payroll processing

Processes wage garnishments and support orders accurately, ensuring legal compliance and timely deductions

Processes special pay requests, including holiday pay, bereavement, and jury duty compensation

Training, Communications & Documentation

Creates, administers, and tracks completion of company training programs, including required compliance training

Designs and maintains polished internal HR materials (e.g., one-pagers, manuals, SOPs, and presentations) across benefits, policies, and other HR programs. xhyhwjd

Program Coordination & Operations

Coordinates project plans, timelines, meeting materials, and stakeholder follow-up, tracking action items to ensure timely completion of deliverables across HR initiatives

Processes HR purchase orders in partnership with accounting

What Will Help You Thrive

~Working knowledge of federal, state, and local employment law, including FMLA, ADA, state leave programs (e.g., Experience with HRIS and payroll systems; Expert-level proficiency in Excel and Microsoft Office, including pivot tables, data validation, sheet linking, Power Automate, and mail merge

~ Instructional design and document-creation skills, with the ability to produce polished one-pagers, manuals, SOPs, and presentations

~ High degree of discretion and sound judgment in handling confidential employee information

~ Strong organizational and project-management skills; This role requires three on-site days weekly to ensure in-person collaboration, improved communication, effective teamwork, and real-time problem solving to enhance team synergy and productivity.