SYSTEMS ENGINEER- LEGAL, SAFETY AND COMPLIANCE (HYBRID, CHARLOTTE)

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

The Legal, Safety & Compliance Systems Engineer is responsible for designing, implementing, integrating, and continuously improving the technology ecosystem that supports Compass Group USA's Legal, Safety & Compliance organization. This role partners closely with business leaders to evaluate operational processes, implement scalable technology solutions, integrate enterprise platforms, and improve the quality, accessibility, and governance of compliance and risk information.

The ideal candidate combines strong technical aptitude with business process knowledge and enjoys translating operational challenges into technology-enabled solutions. This individual will serve as the primary technology partner for the Legal, Safety & Compliance team, ensuring systems effectively support incident management, claims, investigations, physical security, threat management, compliance, and operational reporting.
Experience with Risk Management Information Systems (RMIS), Threat Management, Physical Security, Access Control, or Environmental Health & Safety (EHS) platforms is highly desirable.

Core Responsibilities

Systems Strategy & Administration

• Serve as the primary technical resource for Legal, Safety & Compliance technology platforms.
• Configure, administer, maintain, and optimize systems supporting incident management, claims, investigations, compliance, inspections, threat management, access management, and related business functions.
• Evaluate existing business processes and identify opportunities for automation, simplification, and continuous improvement.
• Partner with Legal, Safety & Compliance leadership to define system requirements, prioritize enhancements, and develop technology roadmaps.

Solution Design & Implementation

• Lead implementation of new technology solutions supporting Legal, Safety & Compliance initiatives.
• Configure workflows, forms, notifications, dashboards, business rules, and integrations that improve operational efficiency and user experience.
• Collaborate with IT, vendors, and business stakeholders during system implementations, upgrades, testing, and deployments.
• Document functional requirements, technical specifications, system configurations, and standard operating procedures.

Systems Integration & Data Management

• Coordinate integrations between Legal, Safety & Compliance platforms and enterprise systems including ServiceNow, HRIS, Identity & Access Management (IAM), ERP, Power BI, Microsoft 365, and other operational applications.
• Support data migration, validation, cleansing, and governance initiatives.
• Ensure data integrity, security, role-based access, and system reliability across supported platforms.
• Partner with enterprise data and technology teams to improve reporting, interoperability, and automation.

Reporting & Analytics

• Develop and maintain reports, dashboards, and KPIs that support operational decision-making, regulatory compliance, and executive reporting.
• Partner with business stakeholders to define meaningful metrics and reporting requirements.
• Ensure reporting is accurate, consistent, and aligned with enterprise data standards.

Governance & Compliance

• Maintain system documentation, security models, audit trails, and change management processes.
• Ensure supported platforms comply with organizational security standards, data governance policies, and applicable regulatory requirements.
• Participate in system testing, release management, and user acceptance testing (UAT).

Collaboration & Support

• Serve as a trusted advisor to Legal, Safety & Compliance leadership on technology capabilities and industry best practices.
• Provide application support, troubleshooting, and end-user training.
• Build strong relationships with IT, Operations, HR, Security, vendors, and cross-functional stakeholders.
• Drive adoption of new technologies through effective communication and change management.

Continuous Improvement

• Stay current on emerging technologies supporting Legal, Safety, Risk, Compliance, and Physical Security.
• Recommend innovative solutions that improve efficiency, user experience, reporting, and organizational effectiveness.
• Lead continuous improvement initiatives through workflow automation, system optimization, and technology modernization.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business Technology, Engineering, or a related field, or equivalent professional experience.
• 3+ years of experience supporting enterprise business applications, systems administration, business systems analysis, or technology implementation.
• Experience implementing, configuring, or administering enterprise software platforms.
• Strong understanding of system integrations, APIs, data management, workflow automation, and business process optimization.
• Experience configuring workflows, permissions, security models, and user administration.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Ability to translate business requirements into scalable technology solutions.
• Strong organizational skills with the ability to manage multiple initiatives simultaneously.

Preferred Qualifications

• Experience with Risk Management Information Systems (RMIS) such as Origami Risk, Riskonnect, Ventiv, SafetyCulture or similar platforms.
• Experience with Threat Management, Physical Security, Visitor Management, Video Management Systems (VMS), or Access Control platforms.
  Experience with Genetec Security Center, including Security Desk, AutoVu, Synergis (Access Control), Omnicast (Video Management), or related Genetec solutions.
• Experience supporting GRC (Governance Risk & Controls) Compliance Management systems such as Audit Board, Archer, OnSpring, etc.
• Experience with ServiceNow or other enterprise workflow platforms.
• Experience building reports and dashboards using Power BI or similar business intelligence tools.
• Working knowledge of SQL, APIs, REST integrations, or low-code automation platforms such as Microsoft Power Platform.
• Familiarity with Microsoft Azure, Microsoft Entra ID (Azure Active Directory), or Identity & Access Management (IAM) concepts.
• Project management, business analysis, or technology implementation experience.
• Experience working in highly regulated, risk-focused, or compliance-driven environments.

Apply to Compass Group today!

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Certain positions may require Florida Level 2 background screening. Details:

Req ID:  1546830

Compass Corporate 

MARY DICKSON 

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