Receptionist - NYC Violin Studio - New York

Receptionist - NYC Violin Studio - New York

Part-Time Receptionist with Room to Grow

NYC Violin Studio is a warm, independent music studio in the heart of Chelsea, and we're looking for a genuinely personable, organized, and reliable person to be the friendly face of our front desk and the right hand to our owner.

Our students are mostly adults pursuing a lifelong dream of learning the violin, and the person at our front desk plays a real part in making that experience feel welcoming and encouraging. If your happy place is in interacting with artistic people, love a creative and community-driven environment, and take pride in keeping things running smoothly, you'll fit right in here.

What you'll do:

• Greet incoming students and mark attendance
• Ensure private students are scheduled out for their next 48 weeks of lessons (in Acuity Scheduling)
• Ensure group class students are booked out at least 4 weeks ahead so group classes stay full
• Print music for group classes, and for private teachers as needed
• Schedule and reschedule students as needed so their progress stays consistent
• Answer lesson inquiries from walk-ins, email, text, and phone, and sign up new students
• Light retail duties - ring up students occasionally for retail items
• Promote social events and special classes to students in person
• Collect cash and card payments for lessons and merchandise
• Contact past students to schedule them for more lessons
• Provide light support to the owner organizing, following up, keeping things on track
• Occasionally lend a hand with our websites and tools (we use Kajabi)
• Keep the studio tidy and welcoming (light cleaning, tidying)
• As the role grows, you may help with ordering and restocking retail items

The main purpose of your job is to keep the classes and private teacher's schedules full, so that the studio remains productive and viable for all.

Who you are:

• Warm, personable, and genuinely enjoys connecting with people
• Experienced and dependable. You are the lynchpin of communications. Reliability is everything.
• Organized and detail-oriented, able to keep track of many small things
• Comfortable with computers and apps, and a quick, willing learner. We use tools like Acuity, Kajabi, and Canva, and we're always happy to walk you through anything
• Excellent communicator, in person and in writing, with staff and clients
• Self-directed and proactive, with a habit of looking ahead and flagging things early
• A love of music, the arts, or small independent businesses is a real plus
• Being able to read at least some sheet music is a plus, but not a requisite

Schedule:

• Mon 39pm (5.25 - 5.5 hrs w/ meal break)
• Tue 39pm (5.25 - 5.5 hrs w/ meal break)
• Wed 3-9pm (5.25 - 5.5 hrs w/ meal break)
• Thur 3-9pm (5.25 - 5.5 hrs w/ meal break)
• Saturdays 10am5pm (6.25 - 6.5 hrs w/ meal break)

Total weekly hours 27.25-28.5

Plus occasional Sundays (roughly 46 times a year) for studio events.

When you would start: Immediately.

Pay & benefits $1825/hour, based on relevant experience Raise schedule as follows: First 2 weeks: Training Rate Up through 3 months from start date: Performance review and raise as appropriate Up through 6 months from start date: Performance review and raise as appropriate At the 2 year mark: Performance review and raise as appropriate Annual performance review and raise potential. Paid sick leave (1 hr for every 30 hrs worked, capped at 40) Unpaid sick leave (32 hours) Paid time off (1 week) Unpaid time off (1 week) W2 employment

Additional Perks: Free access to all our group classes as long as your post is covered. Use of our practice rooms during off-hours Access to a large library of paid sheet music resources Staff discount on retail If you are a musician, Gig referrals and opportunities to pick up extra paid work If you're a musician who teaches an instrument an instrument other than a string instrument or piano, you're welcome to keep any student leads that come your way

Room to Grow: This position has potential for growth. You will be starting off as a part-time Receptionist. If all goes well, your position will grow in hours, and eventually lead to a new manager position. As Studio Manager, you'd take on more ownership of the studio's daily operations overseeing staff scheduling and retail ordering, coordinating with our teaching staff, and helping keep everything running so the studio can keep growing. It's a role for someone who wants to grow with us and eventually run the day-to-day.

About me: My name is Antoinette, and I own and run the studio. I have a some administrative staff, and several teachers. We previously had two part time receptionists. One graduated school and the other just got his dream job managing an orchestra at a university. I am shifting gears a bit and changing this role to being held by just one person with all the hours. Any shifts you need to miss due to vacation, personal days or illness, I will cover personally.

I have been teaching violin for 15+ years and I have grown the studio from just myself, up to one other teacher, up to a total of 11 employees. We are currently going through a seasonal shift, coming out of summer and into the new school year.

When I interview you, I will make sure not only that you are qualified, but that this role and salary are a good fit for you. It's important to me that you feel satisfied with your role and that this job is contributing to your well-being in life. Our clients are warm, friendly people, and I would personally love to do this job myself, and would do this job if I weren't teaching.

In exchange for a warm work environment, all I really need is for you to be reliable with the schedule, be present 95% of the time. The rest, I can train you on.

To apply Send a short note telling us a bit about yourself and why this role speaks to you, along with your rsum. We read every application and reply to candidates who feel like a strong fit.