Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching

ABOUT OUR AGENCY:
Our agency officially launched on January 1, 2025, and we’re proud to have a team of four. We offer a full range of perks, including health benefits, retirement matches, a sign-on bonus, bonus opportunities throughout the year, team happy hours, coffee and snacks in the office, and regular team lunches.

I graduated from University of Illinois Springfield in 2013 and have a background in government work and marketing. I’m passionate about giving back and regularly volunteer with food shelters, participate in chamber of commerce events, and stay active in real estate networking. Outside of work, I love pickleball, basketball, tennis, traveling, and discovering great local food spots around Chicago.

We pride ourselves on a culture built around mentorship and growth. I’ve had incredible mentors in my own career, and now I’m excited to pay that forward — coaching team members, supporting their goals, and creating a place where they can truly thrive. We love team bonding events in the community and offer the resources and guidance needed for personal and professional growth.

What makes our agency unique is that we combine the excitement of a young, growing office with the knowledge and best practices I’ve learned from one of the top agents in the country. Plus, we’re local and conveniently located in Chicago, just a short walk from the Irving Park Brown Line stop. If you’re eager to learn, grow, and build something meaningful, this could be the right place for you.

ROLE DESCRIPTION:
Tyler Scherer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.