Administrative Coordinator

Job TitleJob Description Education: High School Diploma Required Skills: Experience supporting a high-volume, process-driven workflow involving case management, records processing, complaint/intake processing, claims, tickets, investigations support, or comparable operational work. Demonstrated ability to accurately enter, review, and maintain detailed information in a case management, workflow, ticketing, or similar system. Experience reviewing records or documentation for completeness and accuracy, identifying missing, unclear, inconsistent, or potentially inaccurate information. Ability to follow documented procedures, classification rules, quality standards, and service-level expectations while recognizing exceptions that require escalation. Demonstrated ability to independently prioritize and complete a high volume of detailed work while maintaining accuracy and timeliness. Sound judgment when applying established criteria and determining when information or circumstances require additional review or escalation. Ability to appropriately handle confidential and sensitive employee, investigation, HR, or business information. Ability to learn and adapt to changes in procedures, classifications, workflows, and business priorities. Preferred Skills: Experience supporting HR, employee relations, ethics/compliance, investigations, workplace complaints, or a related case-management function. Familiarity with Outlook and usage. Experience using EthicsPoint or another investigations, compliance, HR, or case-management platform. Responsibilities: Provides administrative and operational support by using established templates to communicate information and updates to partners, assigning and distributing reports to the appropriate partners for follow-up, and using a case management system to document, track, and manage work. Ensures information is routed accurately and timely while maintaining organized records and supporting consistent processes.**Only those lawfully authorized to work in the designated country associated with the position will be considered.**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.