Solutions Engineer

Overview Job Description Quuppa is seeking a tech-savvy Solutions Engineer to join our Services team in the United States. We are specifically looking for a candidate on the East Coast, with a preference for the North Alabama region. The primary focus of this role is to support Quuppa's growth in the designated regions. Quuppa is seeking a tech-savvy Solutions Engineer to join our Services team in the United States. We are specifically looking for a candidate on the East Coast, with a preference for the North Alabama region. The primary focus of this role is to support Quuppa's growth in the designated regions. Responsibilities Assist with the pre- and post-sales activities of Quuppa’s indoor positioning solutions. Contribute to or manage selected bid preparations and related activities for our offering. Provide training for Quuppa’s stakeholders about products and installation/integration processes. Perform incident management and troubleshooting as needed. Deliver professional services. Prepare and develop technical presentations to introduce our products or services to customers. Determine customers' needs and propose solutions to meet requirements. Establish customer rapport and acceptance. Manage technical aspects of RFP/RFI responses. Solicit and log client feedback to inform sales and marketing strategies. Provide pre-sales technical assistance and product education. Provide Quuppa onsite services. Produce training and supporting materials for the sales team. Provide after-sales support services. Our ideal candidate is customer-oriented, self-motivated, hands-on, and organized. You should follow up and complete complex tasks, and be comfortable asking questions. To be successful, you should gain in-depth knowledge of Quuppa and partners’ products and translate that knowledge for non-technical customers. This position requires approximately 15-20% travel for onsite professional services, troubleshooting, training, and customer engagement. Requirements for the applicant Relevant studies in engineering/technology (university or university of applied sciences). Strong hands-on technical background in fields such as radio engineering, telecommunications, computer networking, electrical engineering, or computer science. Linux experience (configuration, troubleshooting). Good interpersonal skills and a customer-oriented approach to work. Native speaker in English. Advantages Experience with customers as a tech support, sales engineer, or solutions engineer. Experience in IoT and Real-Time Locating Systems. Project management skills and experience. Software development and APIs (REST API, UDP, web server). Computer networks and IT infrastructures (TCP/UDP/IP, DHCP, routers, switches, etc.). Cloud technologies (AWS, Azure, private cloud). Virtualization and containerization technologies (Docker, Kubernetes, etc.). Proficiency in other languages (e.g., Spanish, Japanese, Portuguese). Benefits A uniquely interesting and challenging role at a growing company. Dynamic and international working environment. Passionate and professional colleagues from diverse backgrounds. Laid-back, casual working culture. Possibility for remote work. Competitive salary and benefits: Healthcare, vision, dental, 401k. #J-18808-Ljbffr