Automotive Service Advisor

Job Description

Job Description

Turn Great Service Into a Great CareerNucar Toyota of Norwood is looking for a motivated, customer-focused Service Advisor to join our team. If you enjoy working with people, thrive in a fast-paced environment, and know how to turn a service visit into an outstanding customer experience, we want to hear from you.As a Service Advisor, you'll be the key connection between our customers and our service technicians. You'll listen to customers' needs, explain recommended maintenance and repairs, keep them informed throughout the process, and help ensure every customer leaves feeling confident about their experience with Nucar.What You'll DoWelcome customers and identify their vehicle service and repair needsCreate and manage repair orders from check-in through vehicle deliveryCommunicate recommended maintenance and repairs clearly and professionallyProvide estimates and keep customers updated on repair status and timelinesWork closely with technicians and the service team to keep work moving efficientlyBuild lasting customer relationships through follow-up and exceptional serviceHelp drive service department performance while maintaining a customer-first approachWhat We're Looking ForStrong communication and customer service skillsAbility to stay organized and manage multiple customers and prioritiesPositive, professional attitude and a team-oriented mindsetComfortable working in a fast-paced automotive environmentAutomotive service or dealership experience is a plusPrevious sales, hospitality, or customer-facing experience may also be a great fitValid driver's license and ability to meet applicable driving requirementsWhy Nucar?At Nucar, we believe great dealerships are built by great people. We're committed to creating an environment where employees can develop their skills, grow their careers, and be rewarded for delivering an exceptional customer experience.Ready to take the next step in your automotive career?Apply today and discover what you can accomplish with Nucar.Nucar is an Equal Opportunity Employer.