Campaign Operations Manager

Stripe Marketing Campaign Operations Role

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

The global demand campaigns team at Stripe is responsible for delivering marketing campaigns that build awareness and engagement for our various audiences, solutions, and products worldwide. Campaign operations serve as the crucial "engine" for these campaigns, ensuring operational rigor and process standardization through scalable, end-to-end workflows. This foundation allows our global and regional teams to execute campaign launches with speed and precision.

Responsibilities

• Collaborate with global, regional, and channel teams to architect and implement scalable operating models to support the end-to-end campaign lifecycle, from initial strategy and planning through execution, measurement, and optimization, ensuring seamless integration across various functions and geographies.
• Consistently monitor and analyze the campaign production "supply chain" including tracking all key stages, handoffs, and friction points to drive meaningful efficiency gains.
• Lead the development, documentation, communication, and rollout of new or optimized internal processes in partnership with cross-functional teams.
• Evaluate and implement new tooling, technologies, and systems to enhance campaign operational efficiency including integration, and adoption of selected systems.
• Track, analyze, and report out on key operational metrics and campaign performance, clearly communicating the health of the campaign supply chain, the impact of operational improvements, and the overall effectiveness of campaigns.

The Ideal Candidate

• Deeply understands marketing, its varied disciplines, and how they all work together
• Is automation-forward, and has proven experience using AI/agentic solutions to improve efficiency and streamline campaign production
• Excels in leading and driving large, complex, global programs or initiatives
• Has an expert-level grasp of change management, and can effortlessly communicate clearly with large cross-functional teams
• Works with and influences diverse stakeholder groups across global, regional, and technical teams
• Has a builder mindset, demonstrated by a proven track record of designing and implementing internal processes to achieve efficiency and scale
• Has strong analytical skills, with the ability to analyze and communicate campaign performance
• Has experience with tools like Asana, Monday.com, or Jira to manage complex, multi-phase rollouts
• Is agile and comfortable with ambiguity and building in high growth environments

Who You Are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 10+ years of demand generation, program management, or campaign operations experience
• Proven expertise is partnering with regional teams and channel partners to build scalable, end-to-end workflows
• Proven ability to drive efficiency gains with AI or other automation tools
• Ability to build campaigns and programs from the ground, orchestrating many moving parts across disparate functions
• Exceptional presentation, writing, and communication skills
• Appetite and ability to work through ambiguity, evaluate and recommend solutions, and drive clarity across complex, global stakeholder group

Preferred Qualifications

• Experience at a highly dynamic, fast-growing growth tech company
• Experience in management consulting or program management roles

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

The annual US base salary range for this role is $191,400 - $287,200. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations: South San Francisco HQ, New York, Seattle, or Chicago

Remote locations: Remote in United States

Team: Marketing

Job type: Full time