Operations Assistant - Residential Properties (278860)

Job Description

Job Description

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title:  Operations Assistant - Residential Properties
Location:  Chicago, IL 60615 Onsite 

Duration:  3+ Months

Pay Rate:  $27.00 Hourly

Shift Hours: 8:30 am to 5:00 pm (M-F)

Position is 7.5 hours each day from 8:30-5:00 p.m. Monday through Friday.

Job Description:

Experience:

• Four years of property management or leasing experience required.
• Proven experience in managing a fast-paced office environment with professionalism.

Technical Knowledge or Skills:

• YARDI super user with experience in residential property management, required.
• RENT Caf super user with experience in residential property management, required.
• Demonstrated competence with all Microsoft Office products for communications, data collection and manipulation, particularly with Excel, Visio, Outlook and Word. required;
• Proven ability to communicate effectively with a wide range of constituencies both orally and in writing, required.
• Ability to maintain a high degree of accuracy and accountability for data integrity.
• Ability to provide excellent customer service in a welcoming, knowledgeable, courteous, and professional manner.
• Ability to successfully maintain perspective and vision under pressure, required.
• Working Conditions and Physical Requirements:
• The work of the office is seasonal, summer and early fall being extremely busy with apartment turnover and related client activity.
• The other seasons are less busy with opportunities for planning, reporting, document updates, new initiatives, research, and data management.

Responsibilities:

The Operations Assistant provides a wide range of support in the following essential functions:

50% - Customer Service - Greet customers in the reception area; triage emails and telephone calls for action; ensure all inquiries are answered and/or routed appropriately and promptly; interpret requests and help implement action. Handle routine tasks and provide accurate information to internal and external clients in a welcoming, knowledgeable, courteous, and professional manner. Direct non-routine resident requests to the Property Manager.

25% - Operations and Leasing - Learn, augment, and implement current leasing policies. Verify student eligibility, process vacancy notices and transfers for current residents, and coordinate apartment showings. Provide accurate data entry for graduate student leasing applications/renewals and monthly rental payments. Process housing deposits, rent payments, tenant rent statements, tracking accounts receivable, and sending late payment notices. Assist with processing parking requests and lease auditing.

25% - General Office Duties - Provide general office support, including, but not limited to, sign-out/in logs, copying/scanning/filing documents, distributing mail, and receiving deliveries. Other general duties may be assigned.

The incumbent must successfully interact with clients, residents, and colleagues, and share overall responsibility for ensuring strong occupancy at University-owned and managed residential properties. To assure backup capacity for the other departmental responsibilities, the incumbent will receive training on other key office functions and special projects.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.