VP of Sales

UserGems is an AI platform that helps sales and marketing teams double their pipeline impact with the same team.

Our AI agent (Gem-E) captures buying signals and your CRM data to identify who to target, when, and why, drafting highly personalized and impactful outreach that results in higher conversion.

UserGems has generated $4 Billion in pipeline and over $950 Million in revenue for hundreds of start-ups and public companies. Companies like Mimecast, UserTesting, SAP LeanIX see more than 15X ROI in closed won revenue from UserGems.

We are looking for a VP of Sales to lead and scale our sales team as we grow from 70 to 100+ employees.

What you’ll own:

Team leadership

• Lead, coach, and develop a team of full cycle mid-market AEs
• Design and evolve team structure as we scale
• Maintain a high performance culture with clear expectations and performance management frameworks
• You’ll be a true player coach; willing to jump on a call, run a demo, or work a deal alongside your team rather than manage from a dashboard

Revenue and pipeline

• Own team quota attainment and hold AEs accountable for outbound sourcing targets
• Drive forecasting accuracy, pipeline health, and revenue predictability
• Serve as an executive sponsor on strategic deals, multi-threaded opportunities, and late-stage negotiations
• Engage with key prospects and customers at the executive level to accelerate deals and strengthen relationships
• Feed product, engineering, and marketing teams with frontline market intelligence from AEs, prospects, and customers

Enablement & Process

• Initiate and own projects and process iterations that strengthen team performance to include enablement, new hire ramping, and compensation plans
• Own and evolve commission structure for the team- designing and maintaining plans that reward the right behaviors
• Partner closely with marketing - both teams are measured by revenue, and this alignment is a core part of how we operate

What you've accomplished so far:

• 7+ years in B2B SaaS sales with at least 5 years managing a team of full cycle AEs
• Proven track record of building and hitting team quota
• Deep fluency in outbound sales motion- you’ve built pipelines and have coached others to do the same
• Built or overhauled sales programs- playbooks, onboarding, training, comp plans- not just inherited
• Strong forecasting and pipeline management using data to drive decisions
• You’ve hired well, ramped AEs quickly, and have a track record of retaining top talent
• You’ve thrived in an early stage, high growth environment

Why you should join:

• You’ll be part of a fast-growing startup as it scales from 70 to 100+ employees
• Customers love us! (see our Customers page and G2 Reviews)
• We're a remote-first company with employees across the Americas and Europe
• We have Weekly Standups, virtual celebrations, and in-person off-sites around the world so that everyone stays connected
• We believe strongly in being customer-focused and data-driven in everything we do
• We value individual differences in the workforce and strive to make everyone feel welcomed and accepted, regardless of their skin color, gender or sexual orientation
• Health benefits & competitive salary