Operations Admin

Operations Administrator

Salary Range $17.05 - $21.32*

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and "Retail-tainment" initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets.

The Operations Administrator is responsible for organization and administrative day-to-day tasks to support sales performance and bottom-line profitability.

Cash & Banking Responsibilities

• Complete cash and check reconciliation daily
• Complete ReSA (Sales Audit) activity daily
• Lead and support all bank deposits and banking needs
• Manage red bags and media handling
• Reconcile cash office profile register drawer

Administrative Responsibilities

• Manage associate spiff payouts
• Complete WHIRL inquiries as needed
• Support tax exempts and sales tax record needs
• Support the marketing exceptions process
• Support LP in credit dispute resolution
• Support resolution of escalated customer credit inquiries in partnership with credit services

Store Support Responsibilities

• Assist support team with support responsibilities with the following (but not limited to):
• BOPIS / curbside service
• Order fulfillment
• Wrap & pack
• Merchandise preparations for sales floor
• Markdowns
• Change requests
• Returns
• Assist jewelry team with support responsibilities with the following (but not limited to):
• RTVs
• Special order processing
• Direct to store receipts
• ICE system management
• Provide backup to Sales Support Assistant and Service Concierge as needed
• Other duties as assigned

What You Will Bring

• Prior retail experience preferred
• High School Diploma, 4-year degree preferred
• Excellent oral and written communication skills
• Strong attention to detail

Your Life and Career at Neiman Marcus

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Salary and Other Benefits

Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).