Operations Assistant

We are seeking a detail-oriented and organized Operations Assistant to support the daily operations of our sign printing business. The ideal candidate will assist with customer orders production scheduling inventory management job tracking quality control and coordination between the sales and production teams to ensure orders are completed accurately and delivered on time.

Key Responsibilities

• Order Management: Receive and process customer orders verify job specifications and ensure all required information and artwork are available before production.
• Production Coordination: Coordinate with designers printing operators finishing staff and installation teams to keep jobs on schedule.
• Job Tracking: Monitor production progress update job status and follow up on pending or delayed orders.
• Inventory Management: Track materials such as vinyl banners substrates inks laminates and other printing supplies. Assist with stock counts and replenishment.
• Quality Control: Check finished signs for printing accuracy color consistency dimensions finishing quality and compliance with customer specifications.
• Shipping and Delivery: Prepare completed orders for pickup shipping or installation and ensure proper labeling and documentation.
• Administrative Support: Maintain production records purchase orders delivery documents invoices and other operational paperwork.
• Customer Communication: Assist with order updates delivery schedules and resolving routine customer inquiries.
• Equipment and Workplace Support: Help maintain an organized production area and report material shortages equipment issues or safety concerns.
• Process Improvement: Identify opportunities to improve workflow reduce waste minimize errors and increase production efficiency.

Qualifications and Requirements

• High school diploma or equivalent; additional education in business administration or operations is a plus.
• Previous experience in operations production coordination printing signage or a related industry is preferred.
• Strong organizational communication and time-management skills.
• Basic computer skills including Microsoft Excel Word email and order management systems.
• High attention to detail and the ability to manage multiple orders simultaneously.
• Ability to work effectively with a team in a fast-paced production environment.
• Willingness to learn printing processes sign materials finishing methods and production workflows.

Required Skills:

Time Management