Administrative Manager
$69k - $74kGraham
Title: Administrative Manager - Full-Service Plumbing Company
Schedule: Monday-Friday 6:30am-5pm
Location: Frederick, MD
About Us:
At All Around Plumbing, Inc. we are a full-service plumbing company dedicated to honest work, quality craftsmanship, and exceptional service. We serve customers throughout Maryland, Virginia, West Virginia, and South Central Pennsylvania. While our field technicians handle the tools, our office team ensures our business infrastructure remains strong. We are seeking a dedicated, highly organized Administrative Office Manager to oversee our daily administrative operations, manage accounting responsibilities, and lead our administrative support systems.
What You Will Do (Core Responsibilities):
- Financial Administration: Manage accounts payables and receivables, process customer billing, and weekly payroll
- HR, Compliance, and Licensing: Assist with onboarding new hires, maintain employee benefits, employee documentation and personnel files, track employee hours/PTO, and ensure company compliance with local trade licensing and insurance.
- Maintain and Update, Data & Record Keeping: Maintain accurate digital files for corporate records, including (but not limited to) fleet vehicle registrations and licensing, warranties, subcontractor insurance certificates, required safety certifications, lien waivers/releases, renewals, and customer contracts.
- Project Administration: Oversee the process for new start jobs and folders, apply for permits, schedule inspections, and Miss Utility requirements.
- Team Leadership: Supervise and mentor our clerical support staff, overseeing daily workflows, answering administrative questions, and ensuring data entry accuracy.
- Office Leadership: Streamline internal administrative processes, handle executive correspondence, and maintain a highly organized, professional workspace.
- Confidentiality: Handle sensitive documents, communications, & records with strict confidentiality, protect proprietary business information & maintain discretion in all interactions, manage personal files & internal communications with privacy standards
- General Office Duties:
- Local Knowledge: Ability to reliably commute to our office in downtown Frederick, MD. Experience in the home services or construction industries is a plus.
- Financial Literacy: Strong working knowledge of QuickBooks (Desktop or Online) and basic small-business bookkeeping principles.
- Management Experience: 3+ years of experience as an Office Manager or Business Administrator, preferably within the home services or trade industries, including proven experience supervising or leading administrative/clerical staff
- Systems Thinker: Excellent organizational skills with a track record of building or improving office filing, billing, or administrative systems.
- Communication Skills: Professional written and verbal skills to manage relationships with high-value commercial clients, vendors, and internal staff.
- Proven ability to maintain confidentiality & exercise sound judgement with a strong understanding of professional discretion & secure information handling
- Notary required or able to immediately obtain
- Salary: $ 69,000 - $ 74,000/annual
- Schedule: Full-time, On-site, 50 hour work week
- Benefits: Retirement plan with company match, Aflac available at your cost. 6 paid holidays, 1 weeks' paid time off (PTO), 1 week sick pay after 90 day probationary period.
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