Accounts Receivable Specialist

Overview

Buyers Products Company, a leading manufacturer in the work truck industry, is seeking a detail-oriented and motivated professional to join our Finance team as an Accounts Receivable Specialist , with a focus on account reconciliation, collections, and cash applications. This role requires initiative and ability to work with various departments in a high-volume manufacturing environment and being familiar with a wide variety of accounts receivable concepts, practices, and procedures. This position reports directly to the Accounts Receivable Supervisor.

Responsibilities

• Perform collection activities, including outbound calls and emails, to secure payment on past-due invoices and resolve payment discrepancies
• Research, analyze, and resolve customer account discrepancies, including unapplied cash, credit memos, short payments, skipped invoices, and misapplied payments
• Navigate and manage customer portals to reconcile accounts and dispute short pays, chargebacks, and deductions
• Apply daily cash receipts accurately and timely to customer accounts, ensuring proper posting and documentation
• Reconcile cash application activity and investigate variances to ensure accuracy and completeness
• Collaborate cross-functionally with Customer Service, Sales, and other internal teams to resolve customer issues and disputes
• Build and maintain positive customer relationships, accurate account information while enforcing payment expectations and other collection efforts
• Respond to inbound customer calls and emails related to billing, payment status, and account inquiries
• Support month-end and reporting activities as needed within the A/R function
• Perform additional duties and special projects as assigned to support the A/R department and broader Finance team

Skills / Experience

• 13 years of Accounts Receivable experience; manufacturing environment preferred
• Knowledge of collections, cash application processes and general accounting
• Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment
• Strong written and verbal communication skills with a professional, customer-focused approach
• Strong analytical and problem-solving skills, with the ability to research issues, identify root causes and apply a continuous improvement mindset
• Ability to make independent decisions based on investigation and sound judgment, while recognizing when escalation is appropriate
• Comfortable working both independently and collaboratively as part of a team
• Intermediate Excel skills (lookups, filtering, basic analysis)

Education Background

• Relevant career experience is required
• Associate or Bachelors degree in accounting considered a plus

Physical Requirements and Work Environment

• Mobility and dexterity to move around office settings including accessing file cabinets or storage and navigating to different workstations.
• Ability to remain stationary for extended periods of time and engage in some repetitive motion.
• Standing, walking and sitting for extended periods of time.

About Buyers Products Company

Established in 1946, Buyers Products Company has grown to become a leading manufacturer in the work truck industry. Buyers Products specializes in durable truck boxes, heavy duty towing equipment, hydraulics, controls, and all-season trailer accessories. The Buyers line of snow and ice equipment includes SnowDogg snowplows, SaltDogg spreaders, and ScoopDogg snow pushers.