Program Coordinator

Program Coordinator

$46,800–$51,000 annually, commensurate with experience

Full-Time | Hybrid | New York City

About ICP

The Institute for Contemporary Psychotherapy (ICP) is one of New York City’s leading nonprofit mental health organizations, providing affordable psychotherapy, professional training, and community education for more than 50 years.

Overview

ICP is seeking a Program Coordinator to provide administrative coordination for one or two of our training and/or treatment programs. The Program Coordinator plays an important role in supporting the day-to-day functioning of the assigned programs and serves as a primary administrative contact for Division Directors, applicants, candidates, therapists, supervisors, and instructors.

The position requires strong organizational and critical-thinking skills, proficiency in Microsoft Office and commonly used computer applications, and the ability to recognize and prioritize time-sensitive tasks and projects. The successful candidate will be able to communicate effectively and professionally with individuals at all levels of the organization.

The Program Coordinator reports to the Executive Director and works closely with the Director(s) of the assigned division or program. The position also collaborates with administrative staff, volunteers, interns, and independent contractors, including candidates, therapists, supervisors, and instructors.

Some Program Coordinators may have additional responsibilities outside of their program coordination role. These responsibilities will be outlined separately.

Responsibilities

Program Administration

• • Coordinate the administrative needs of the assigned program(s), working closely with Division Directors, applicants, candidates, supervisors, and instructors.
  • Ensure that the logistical and administrative aspects of the program are running smoothly, seeking assistance from the Executive Director when needed.
  • Attend regularly scheduled meetings and communicate frequently with Division Director(s).
  • Participate in committee meetings, take minutes, and prepare and distribute materials before and after meetings.
  • Provide hands-on administrative support during recruitment and admissions, including planning and attending open houses.
  • Respond to telephone and email inquiries in a timely and professional manner.
  • Maintain current candidate and supervisor manuals, handbooks, forms, and other program materials.
  • Maintain program calendars, including events, deadlines, and the academic calendar.
  • Update EHR charts following intake review and therapist assignment.
  • Identify and help resolve administrative and operational issues as they arise.

Candidate, Instructor, and Supervisor Support

• • Provide administrative support, onboarding, orientation, and education for interns, therapists, candidates, instructors, and supervisors.
  • Respond to questions regarding ICP policies and procedures.
  • Provide assistance with the electronic health record.
  • Track candidates’ progression through the program, coordinate evaluations, and assist with New York State licensure applications.
  • Schedule interviews, meetings, and evaluations with Division leadership.
  • Enter monthly faculty payment information into the payroll system.

Continuing Education and Workshop Coordination

• • Assist with the planning and execution of workshops, trainings, and other program events.
  • Complete continuing education applications and related administrative requirements.
  • Create marketing flyers and other basic promotional materials.
  • Assist faculty with preparing and distributing course materials.

Special Projects

• • Participate in special projects and provide additional administrative support as needed.
  • Take on new or modified responsibilities as ICP’s programs and administrative structure evolve.

Qualifications

We’re looking for someone who is organized, dependable, detail-oriented, flexible, and comfortable managing multiple priorities in a collaborative environment.

Required

• • Bachelor’s degree
  • Excellent organizational skills and attention to detail
  • Strong time-management skills and the ability to prioritize competing responsibilities
  • Effective written and verbal communication skills
  • Strong customer-service skills
  • Ability to work both independently and collaboratively
  • Proficiency in Microsoft Office and commonly used computer applications
  • Flexibility and willingness to learn and take on evolving responsibilities
  • Strong interest in the mental health field and commitment to ICP’s mission

Preferred

• • Previous administrative or program coordination experience
  • Experience working in a mental health, educational, healthcare, or nonprofit setting
  • Experience working with an electronic health record
  • Familiarity with continuing education programs or professional training programs

This position reflects ICP’s evolving administrative and programmatic needs. While the core responsibilities are outlined above, we expect the role to continue developing over time as organizational needs and structures change.

Benefits

• • Competitive benefits package
  • Paid time off

How to Apply

Please submit a resume and brief cover letter outlining your relevant experience and interest in the position.

Applications should be sent to View email address on click.appcast.io with the subject line:

Program Coordinator

Applications will be reviewed on a rolling basis until the position is filled.

Equal Opportunity Employer

The Institute for Contemporary Psychotherapy is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and welcome applicants of all backgrounds, experiences, and identities. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.