Billing & Collections Manager (BOM)

POSITION OVERVIEW A Business Office Manager is responsible for overseeing the billing, collections and financial operations of the health campus. They handle financial tasks such as receiving and depositing payments, making collections calls and issuing letters, discussing payment arrangements with account holders, and working with Medicare, Medicaid and insurance companies on eligibility, claims and reimbursements. KEY RESPONSIBILITIES Hands‑on billing and collections for all of the campus payer types. Assist families through the Medicaid determination and eligibility process. Manage monthly billing processes for all payer classes in an accurate and timely manner. Post cash payments received; timely & appropriately to the correct resident account. Establish and maintain systems that impact census records, accounts receivable and resident personal/financial information. Participate in campus leadership responsibilities such as meal manager and manager on duty rotations. QUALIFICATIONS High school diploma or GED/HSE preferred. 1-3 years of relevant experience preferred. LOCATION US-OH-Gahanna, Taylor Springs Health Campus, 748 Taylor Rd, Gahanna, OH BENEFITS Medical, Dental, Vision Coverage – Includes free virtual doctor visits, with coverage starting in your first 30 days. Get paid weekly + quarterly increases – Enjoy weekly pay and regular quarterly wage increases. Spending & Retirement Accounts – HSA with company match, Dependent Care, LSA, and 401(k) with company match. PTO + paid parental leave – Paid time off and fully paid parental leave for new parents. Inclusive Care – No‑cost LGBTQIA+ support and gender‑affirming care coordination. Tuition & student loan assistance – Financial support for education, certifications, and student loan repayment. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. #J-18808-Ljbffr