Desktop Support Technician

L2 Data Centre TechnicianImmediate need for a talented L2 Data Centre Technician. This is a 12 months contract opportunity with long-term potential and is located in Barker, NY (Onsite).Pay Range: $30 - $32/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).Key Responsibilities:Install, rack, and deploy server and networking hardware in datacenter environments.Perform cable management tasks including reseating, labeling, and replacing network, power, and fiber/copper cabling.Execute server tray swaps and hardware replacements following established operational procedures.Respond to incidents and support onsite troubleshooting while maintaining aggressive SLA requirements.Document maintenance activities, hardware changes, and inventory updates accurately in tracking systems.Conduct visual inspections and basic diagnostics to identify potential hardware or connectivity issues.Work within rotating shifts or hold on-call responsibilities to support 24/7 operations.Maintain positive and collaborative working relationships with customers, vendors, partner teams, and internal stakeholders.Key Requirements and Technology Experience:L2 Data Centre Technician: Exp 7 yearsHigh school diploma or equivalent required.Basic understanding of computer hardware and IT infrastructure concepts.Familiarity with server hardware components and basic troubleshooting concepts.Basic networking knowledge including copper/fiber cabling and connectivity standards.Strong attention to detail with the ability to follow technical procedures precisely.Ability to lift up to 50 pounds and work in datacenter environments.Strong organizational and time management skills in fast-paced operational settings.Previous experience in IT support, computer repair, or technical operations environments.Familiarity with datacenter equipment, ticketing systems, or asset tracking tools.Technical certifications or relevant coursework in IT, networking, or infrastructure operations.Experience supporting hardware deployments or break/fix activities.Exposure to Linux systems or command-line environments.Experience working in fast-paced, high-availability technical environments.Strong verbal and written communication skills with attention to clarity and detail.Note: Need quality DC & networking profiles, pls don't submit fabricated resumes.Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.