IT Engineer

IT Engineer Remote

Specific Requirements:

• Product Migration Experience from CA tools/SW to IBM SW/Tools.
• CA OPS/MVS Event Management and Automation to IBM Tivoli System Automation

Roles & Responsibilities:

• Ensure enhancement of system reliability and efficiency by developing scripts like REXX and others and utilizing tools (IBM System Automation, OPC/MVS) to automate routine operational tasks, monitoring, and incident management. They focus on reducing manual intervention, optimizing z/OS performance, and ensuring high availability.

Installation & Upgrades:

• Install and maintain storage-related software and utilities
• Support storage hardware upgrades and firmware updates
• Coordinate with vendors for maintenance and support

Incident & Problem Management:

• Provide L2/L3 support for storage-related incidents
• Perform root cause analysis and implement permanent fixes
• Ensure timely closure of incidents as per SLA

Change & Compliance Management:

• Raise and implement changes through CAB process
• Maintain documentation for storage configurations and procedures
• Ensure compliance with audit, security, and organizational standards

Optimization:

• Develop and implement automation scripts for storage operations
• Identify opportunities to improve efficiency and reduce manual effort

Required Skills & Qualifications:

• Technical Skills
• Strong experience in Mainframe Automation skills.
• Knowledge of OPS/MVS, IBM SA
• Experience with writing REXX.
• Basic understanding of z/OS system, JCL, and batch processing