Operations Manager-CA

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. Overall Responsibilities Support the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: Overall store management, supervision, and policy implementation Sales and inventory management Employee staffing, training, and development Financial management Customer service leadership Essential Functions Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store's crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with action plans for operational and service improvement Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill. Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise. Preferred Qualifications Experience as a retail manager or supervisor. Education High school diploma or equivalent required. Anticipated Weekly Hours 20 Time Type Part time Pay Range The typical pay range for this role is: $22.86 - $36.86 per hour. Benefits This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Equal Opportunity Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. #J-18808-Ljbffr Hispanic Alliance for Career Enhancement