Patient Scheduling Coordinator (Radiology)
Unicon Pharma Inc
Job Description
About the Role : Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience.
Responsibilities :
- Answer phone calls and schedule patient appointments.
- Triages phone calls as necessary.
- Conduct patient/member pre-certification to ensure coverage for appointments and medical care.
- Function as a liaison with the assistance of data and technology.
- Ensure a high value and personalized experience.
Required Skills :
- One (1) – three (3) years of customer service experience.
- MUST HAVE 2+ years DIRECT radiology diagnostic testing scheduling experience – e.g. mammogram, DEXA, X-ray, Ultrasound, CT, MRI, Nuclear Medicine.
- Health insurance verification knowledge.
Vacancy posted 13 days ago
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