Business Office Assistant

Job Opportunity at Avera Flandreau Hospital

Join our team at Avera Flandreau Hospital, where you will be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

Position Overview:

Provides support to patients, staff, and providers through the registration of patients, fulfilling receptionist duties, completing centralized scheduling for outreach services and outpatient clinics, and patient insurance functions.

Key Responsibilities:

• Performs centralized scheduling of outreach clinics, outreach services, and patient procedures and tests.
• Registers patients in a timely and accurate manner by entering demographic, insurance, physician, and other defined information while following established registration standards.
• Performs necessary duties relating to Accounts Payable including receiving payments and assisting with daily cash balances and deposits.
• Assists other departments with reports and processing.
• Performs generalized secretarial duties as needed including, but not limited to; front desk reception, phone reception; work processing; collate/fax/mail reports and documents; assist in incoming and outgoing correspondence.
• Serves as back-up for Billing/Receipts and other clinic and hospital business office functions as needed including scanning and filing documents. Provides support to patients regarding insurance, billing questions, assistance programs, point of sale collections, and estimates.

Essential Qualifications:

• The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand, and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Preferred Education, License/Certification, or Work Experience:

• 1-3 years Related experience and/or training
• 1-3 years Business office experience

Expectations and Standards:

• Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera's values of compassion, hospitality, and stewardship.
• Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some:

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call View phone number on click.appcast.io or send an email to View email address on click.appcast.io.