Remote Bilingual Service Desk Analyst - Level 1 IT Support
$18 per hourCAI
CAI is seeking a Service Desk Analyst based in Annapolis, Maryland. This remote position offers $18.00 per hour, requiring customer service and technical support skills. Responsibilities include providing Level 1 technical support, diagnosing issues, and ensuring ticket documentation is complete. Applicants should have 6-12 months of experience in a Service Desk or technical support role, possess excellent communication skills, and be available to work weekdays from 1:00 pm to 9:00 pm EST. Benefit packages include medical, dental, vision insurance, and 401k access. #J-18808-Ljbffr
Vacancy posted 1 day ago
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