Virtual CSR

Ready to take your healthcare customer service experience to the next level? LaSalle Network is hiring remote Customer Service Representatives for a temp-to-hire opportunity with a national leader in benefit plan administration.



Customer Service Representative Responsibilities:

• Handle high call volumes from patients with benefit inquiries
  
  
• Break down complex details like copays, coinsurance, deductibles, coverage and EOBs
  
  
• Assist with claims processing as needed
  
  
• Engage directly with both providers and members to ensure resolution

Customer Service Representative Requirements:

• Must bring recent commercial insurance experience
  
  
• Solid background in explaining EOBs
  
  
• 2+ years of member-facing customer service experience in healthcare

Logistics:

• Work Model: Fully remote with equipment provided
  
  
• Compensation: $18.00 per hour
  
  
• Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit
  
  
• Schedule: Training is 8 a.m. - 4:30 p.m. CST, and post-training schedules are performance-based between 8 a.m. - 8 p.m. CST.

Don't wait-apply today and be part of a fast-moving hiring process!


Thank You
Jessica McCourt
Recruiting Manager


#LI-JM2
#LNCS


LaSalle Network is an Equal Opportunity Employer m/f/d/v.


LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.


LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here


All assignments are at-will and their duration is subject to change.