Director Revenue Cycle Management

Director of Revenue Cycle Management
Our client, an established nonprofit healthcare organization providing integrated medical, behavioral health, dental, and specialty services to underserved populations throughout a multi-site clinic network, is seeking a Director of Revenue Cycle Management with FQHC experience to lead and continuously improve end-to-end patient revenue cycle operations. Strong leadership team, stable financial position, and mission-focused culture.

Location:
Marin County, CA. This position is hybrid.

Job Description:
This role is responsible for driving revenue optimization, operational efficiency, compliance, and patient-friendly workflows across the organization. The ideal candidate is a hands-on leader with deep revenue cycle expertise in an FQHC (Federally Qualified Health Center) environment, strong people-management skills, and a data-driven approach to performance improvement. 

Responsibilities:

• Lead and optimize all aspects of the revenue cycle, including registration, eligibility, coding, billing, claims management, payment posting, denials, and collections
• Develop, implement, and maintain compliant revenue cycle policies, procedures, and systems to maximize revenue and reduce errors
• Partner cross-functionally with operations and front-office leadership to ensure effective front-end revenue cycle workflows and patient financial processes
• Monitor revenue cycle performance through KPIs, dashboards, and trend analysis; communicate findings and corrective actions to leadership
• Identify, prevent, and resolve denials, delayed payments, and underpayments through proactive process improvements
• Oversee contract performance and reimbursement optimization with third-party payers
• Ensure compliance with all applicable federal, state, and regulatory revenue cycle requirements
• Lead, develop, and hold accountable a high-performing revenue cycle team through clear goals, training, and performance metrics
• Implement systems, controls, and workflows to support productivity, accuracy, and compliance
• Drive a culture of continuous improvement, efficiency, and service orientation within the revenue cycle function

Requirements:

• Bachelor’s degree in Business, Finance, Accounting, Health Administration, or a related field (or equivalent experience)
• 5+ years of experience leading revenue cycle operations in a complex, multi-site environment
• Strong understanding of end-to-end patient revenue cycle functions
• Proven experience managing, developing, and scaling revenue cycle teams
• Data-driven mindset with experience using reporting and systems to improve performance
• FQHC expertise
• Excellent communication, organizational, and stakeholder-management skills

Compensation:
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors, including but not limited to:

• The individual’s skill sets, experience, and training;
• Licensure and certifications; 
• Office location and other geographic considerations; 
• Other business and organizational needs.

With that said, as required by local law in geographies that require salary range disclosure, Vaco by Highspring notes that the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.