Customer Service Representative

LAZ Parking - Coors Field Flagger

The Spirit of the Position:

Direct and manage parking lot traffic flow during Rockies home games and special events at Coors Field. Ensure smooth vehicle movement, safe parking practices, and positive customer interactions in a fast-paced event environment.

Why LAZ?

• Competitive Pay: $20.00/hour; non-tipped
• Location: Denver, Colorado (Coors Field)
• Schedule: Part-time, varies Monday through Sunday for ALL Rockies Home Games and select concerts/events
• Posting Duration: Continuous

Essential Functions

• Perform flagging duties to direct vehicle traffic and maximize parking lot efficiency during events.
• Ensure tasks are completed according to all applicable company, local, state, and federal rules and regulations.
• Effectively communicate problems or concerns to the Supervisor or Manager.
• Direct parkers to available parking spaces and assist in proper vehicle alignment within designated lines.
• Use hand signals and flags to communicate with drivers clearly and safely.
• Maintain order and safety in parking areas during high-traffic event periods.
• Answer questions regarding parking procedures, payment options, and lot layout.
• Must be able to stand, walk, kneel, squat, bend at the waist, and hold flags/tools with both hands.
• Perform duties for extended periods near moving traffic and outside conditions, including inclement weather, cold and wind, heat and humidity, and possible exposure to dust and asphalt.

Experience Required:

• Strong customer service experience.
• Prior parking lot or traffic direction experience preferred but not required.
• Ability to stay calm and focused in high-volume environments.

Skills:

• Willingness to be flexible and work multiple facility locations.
• Ability to handle challenging and, at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made.
• Strong communication and hand signal proficiency.

Physical Demands:

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push, and pull at least 10 pounds.
• Ability to stand, walk, and run for extended periods.
• Ability to bend, stoop, squat, and lift frequently throughout a shift.
• Ability to hold and wave flags for extended periods.

An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

Benefits:

• Team Atmosphere
• Growth Opportunities
• Pay Activ - On-demand access to earned wages; get up to 50% of your earned wages immediately!
• Paid training: No experience? We have you covered!
• Free company uniform

The following programs are available to help support you, free of charge:

• Health Coaching & Resources: One-on-one health coaching is available to all employees whether you enroll in LAZ Benefits.
• Employee Assistance Program (EAP): You and eligible household members have 24/7 access to confidential counseling.
• Smoking Cessation Program

Additional Full-Time Benefits:

• 401k
• Medical, Dental, Vision
• Paid time off
• Short Term & Long-Term Disability

After six months of employment, working at least 25 hours, on average, per week - part-time employees are eligible for full-time benefits.

FLSA Status: Non-Exempt

LAZ is an equal opportunity employer. We are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions, and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We make all employment decisions, including, but not limited to, recruiting, hiring, training, and promoting our employees and administering our personnel policies, without regard to protected characteristic in accordance with applicable federal, state, and local laws and ordinances. We are dedicated to ensuring that all decisions regarding personnel are in accordance with our principles of equal employment opportunity.

LAZ Parking participates in E-Verify