Sales Manager

Description

San Rafael, CA | Mercedes-Benz | Luxury brand | Desk manager | Variable ops | F&I | CRM | Marin County | Bay Area | Luxury sales management experience preferred | Veterans encouraged to apply | $72,000 - $180,000+ OTE

IS THIS YOU?

• You're a proven Sales Manager with 3+ years of desk management experience and a track record of consistent results -- volume, gross, and CSI -- at a franchised dealership

• You lead through process and coaching, not pressure -- your sales consultants close more deals and take better care of guests because of how you develop them

• You're ready to bring that leadership to an award-winning Marin County Mercedes-Benz store where the guest base is sophisticated, loyal, and responds to exactly the kind of leader you are

WHO WE ARE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

Mercedes-Benz of Marin is an award-winning luxury dealership in San Rafael serving one of the most affluent and loyal guest bases in the Bay Area. Marin County buyers choose their brands and their dealerships deliberately -- and when they trust the sales team, they return for every purchase and send their neighbors. The Sales Manager who leads this floor with integrity, process discipline, and genuine hospitality builds something that compounds for years.

WHAT YOU'LL DO

• Lead and develop the sales team daily -- coaching consultants, running structured desking sessions, and driving consistent production across new and certified pre-owned

• Desk deals with precision, urgency, and integrity -- structuring transactions that work for the guest and the store

• Manage floor coverage and the guest experience from first contact through delivery

• Monitor and hold the team accountable to key performance metrics -- units, gross per vehicle, closing ratio, lead response time, and CRM compliance

• Partner with finance to ensure clean deal handoffs and a seamless guest experience through the full purchase process

• Support inventory management in coordination with the GSM -- monitoring turn, aging, and lot positioning

• Assist in recruiting and onboarding new sales consultants

• Resolve escalated guest concerns with composure and a solution-first approach

WHAT WE'RE LOOKING FOR

• 3+ years of Sales Manager or senior desk manager experience at a franchised dealership -- required

• Mercedes-Benz or luxury brand sales management experience strongly preferred -- the MBZ buyer profile, product knowledge, and brand standards are meaningful advantages in this market

• Demonstrates a high HQ (Hospitality Quotient) -- kindness and optimism, intellectual curiosity, strong work ethic, empathy, self-awareness, and integrity

• Confident at the desk -- able to structure deals quickly, accurately, and with the guest relationship intact

• Strong CRM discipline and the ability to build a culture of follow-up and process accountability on the floor

• Reynolds & Reynolds or CDK experience preferred

• Professional, polished communicator who earns the trust of the team and the respect of the Marin County guest

WHAT WE OFFER

• OTE of $72,000 - $180,000+

• Medical, dental, and vision insurance

• Life insurance and supplemental coverage options

• Paid time off and paid holidays

• Career growth -- strong Sales Managers at Swickard grow into GSM and GM roles across a 40+ rooftop organization

• Employee vehicle purchase and service discounts

• The backing of a growing, hospitality-led automotive group at one of the Bay Area's most respected Mercedes-Benz stores

WHY MERCEDES-BENZ OF MARIN

• Marin County is one of the most loyalty-driven luxury automotive markets in the Bay Area -- a Sales Manager who leads with integrity and genuine hospitality builds a team and a guest base that sustains itself

• An award-winning Mercedes-Benz store with a high-net-worth, sophisticated guest base that expects to be managed with professionalism and respect -- and rewards the teams that deliver it

• A market where process-driven leadership compounds -- Marin County buyers talk to each other, and the store that earns their trust earns their referrals

• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry

• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- define how we lead, how we sell, and how we serve

• Leadership that sets clear standards, gives its managers room to operate, and backs them with the tools and support to succeed

If you're a proven Sales Manager ready to lead a luxury floor in one of the Bay Area's most loyalty-driven markets -- where process discipline, genuine hospitality, and consistent execution build something that lasts -- we'd like to meet you.