Operations Supervisor - Transportation (Supply Chain/Logistics)

Operations Supervisor – Transportation (Supply Chain/Logistics) We’re looking for an energetic, team‑oriented leader focused on customer commitment, excellence, and innovation. The ideal candidate has proven experience supervising processes, activities, and people, driving process improvement, and motivating a team. Position Summary Provide operational leadership to hourly workforce, ensuring daily tasks—driver deliveries, trailer loading/unloading, and customer service operations—are performed in line with company services and cost objectives. Supervise staff, manage performance, make corrective and disciplinary decisions, participate in hiring and customer meetings, and qualify for bonus based on performance (up to 12% of base). Opportunity Details Schedule : Wednesday – Saturday; 6:00 AM – 6:00 PM (hours vary) Experience : Transportation management background, strong communicator, goal‑oriented, detail‑oriented, leadership skills; supports 80+ Class A drivers Salary : $56,200 – $74,500 Benefits : Comprehensive benefits plan. To learn more: People Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives Establish and sustain that performance standards are communicated and are specific and measurable Interview hourly associates and provide recommendations for hire Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates Motivate and engage associates by focusing on team accomplishments and recognition Operations Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control Conduct team meetings Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations; assist in new associate training Provide relief coverage for operational duties when associates utilize time‑off or are absent from the shift Have a thorough working knowledge of the site's operating systems to ensure operational compliance and correct exception resolution Complete all necessary records and reports in a timely and accurate fashion Finance Ensure compliance with financial policies & procedures such as tracking MPG, returns, damages, etc. Understand the relationship between decision‑making and profitability Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets Safety Ensure day‑to‑day management and associate activities are aligned with the location safety strategy Provide associates with communication, training, feedback, and direction to ensure safe performance Ensure compliance with all applicable regulatory agencies and company policies and procedures Conduct safety observations Growth / Customer Experience Understand the location‑specific customer goals & objectives and work to meet and exceed these expectations daily Ensure the customer knows that we are committed to helping them meet their objectives Determine areas that could benefit from Continuous Improvement efforts Fleet / Assets Properly plan work assignments to ensure effective use of fleet equipment Work with hourly associates to ensure they understand safe and efficient operation of equipment Work with vendors to ensure equipment is maintained Work with Penske Truck Leasing to ensure schedule of preventative maintenance is complete Other projects and tasks as assigned by supervisor Job Qualifications Demonstrated leadership qualities with strong interpersonal skills and ability to connect, build rapport, and maintain solid relationships with associates, company leadership, internal and external customers. Must have the ability to work efficiently and independently with strong time‑management and organizational skills Strong written/oral communication skills and the ability to actively listen are required Ability to manage through a problem, think critically, and make decisions independently Ability to drive process improvement and lead change Proficient computer skills including Microsoft Word, Excel, Outlook and PowerPoint are required Must demonstrate ownership & responsibility to run the operation with a sense of urgency High School Diploma or equivalent required Bachelor's Degree preferred Regular, predictable, full attendance is an essential function of the job Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (past employment, education, criminal history) and drug screening are required. Physical Requirements The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate will be required to read; communicate verbally and/or in written form; remember and analyze certain information; and understand certain instructions or guidelines. While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25 lbs / 12 kg. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. #J-18808-Ljbffr