Operations Director

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Relocation bonus
• Vision insurance

Arts Bonita seeks an experienced Operations Director to oversee the daily operations of its Visual Arts Campus and Performing Arts Campus. This leadership position is responsible for facility management, rentals, artist contracts, event logistics, technical equipment inventory, vendor relationships, technology systems, maintenance operations, and organizational infrastructure.

The Operations Director works closely with department leaders to support performances, exhibitions, classes, festivals, fundraising events, and community programs while ensuring efficient operations across both campuses. The ideal candidate will have strong experience in multi-facility management, project coordination, budgeting, contract administration, and operational systems development, with the ability to lead teams, improve processes, and support the continued growth of one of Southwest Florida's leading arts organizations.

To be considered for this position, applicants must submit their application through the Arts Bonita Employment Portal. Applications submitted via this site, email, mail, or other through third-party job sites will not be considered.

Apply on Arts Bonita Employment Portal
Operations Director

This position reports directly to the President & CEO.

Benefits include health, dental, and vision insurance; paid time off and holidays; and participation in the Arts Bonita 401(k) retirement plan with employee contributions.

The Operations Director is expected to maintain a regular on-site presence and provide leadership support for evening and weekend performances, exhibitions, festivals, rentals, special events, and organizational activities as needed.

Position Summary

Arts Bonita is seeking an experienced, highly organized Operations Director to oversee the day-to-day operations, administrative infrastructure, and facility management of both the Visual Arts Campus and Performing Arts Campus. This position ensures that all operational systems, facilities, rentals, technology, logistics, artist contract processes, technical equipment inventory, storage systems, and administrative functions support the organizations expanding programs, audiences, and strategic objectives.

The ideal candidate brings significant experience managing complex, multi-facility operations and possesses a strong understanding of the operational requirements of both visual and performing arts environments. The Operations Director will play a critical role in developing organizational systems, improving operational efficiency, coordinating cross-departmental activities, supporting artist contracting and rental operations, overseeing technical equipment inventory and checkout procedures, and ensuring that facilities and resources effectively support Arts Bonitas mission and growth.

Please note that only applications submitted through the Arts Bonita Portal will be considered. To apply, visit artsbonita.org/careers and submit your application and materials there.

Key Responsibilities

• Oversee daily operations across the Visual Arts Campus and Performing Arts Campus, including facility management, scheduling, logistics, technology systems, maintenance, security, rentals, technical equipment inventory, storage, and administrative support functions.

• Coordinate facility utilization, classroom scheduling, gallery operations, theater operations, rehearsals, performances, exhibitions, rentals, meetings, special events, festivals, and organizational initiatives.

• Manage artist contract processes, including coordination, tracking, documentation, deadlines, communication, hotel reservations, meal buyouts, hospitality, stagehands, and internal approvals.

• Oversee rental operations, including inquiries, scheduling, contracts, deposits, insurance requirements, staffing needs, setup logistics, and post-event follow-up.

• Manage inventory systems for technical equipment, including audio, lighting, video, staging, classroom, exhibition, and event-related equipment.

• Develop and oversee storage, labeling, checkout, return, maintenance, and accountability procedures for technical equipment and shared operational resources.

• Ensure technical equipment is properly tracked, maintained, stored, and available for performances, exhibitions, classes, rentals, festivals, and special events.

• Develop, document, and implement operational policies, procedures, and systems that improve efficiency, consistency, accountability, and service across all departments.

• Supervise facilities, front desk, concessions services, operations, and support personnel, ensuring exceptional customer service and smooth daily operations.

• Manage vendor relationships, service contracts, maintenance providers, equipment purchases, and operational resources.

• Oversee Facility Manager and building maintenance, repairs, preventative maintenance programs, capital equipment management, and facility improvement projects.

• Ensure compliance with safety protocols, emergency preparedness procedures, building codes, accessibility standards, contract requirements, insurance requirements, and applicable local, state, and federal regulations.

• Oversee department leaders to support program delivery, space planning, operational logistics, artist services, rental activity, equipment needs, and resource allocation.

• Develop and manage operational budgets, monitor expenditures, evaluate efficiencies, and implement cost-control measures in collaboration with finance staff.

• Work with IT Director to oversee information technology infrastructure, telecommunications, software platforms, and operational systems necessary to support organizational activities.

• Assist in the planning and execution of fundraising events, festivals, exhibitions, performances, rentals, and community initiatives by coordinating facilities, logistics, vendors, volunteers, equipment, and operational support.

• Participate in long-range facility planning, campus development initiatives, capital improvement projects, and organizational growth strategies.

• Establish and manage systems for project tracking, reporting, operational accountability, rental activity, contract status, equipment inventory, checkout activity, and organizational performance measurement.

• Foster a culture of collaboration, professionalism, accountability, service, and continuous improvement across all departments.

Qualifications

• Minimum of 10 years of progressive experience in operations, administration, facility management, event operations, contract coordination, or organizational leadership.

• Direct experience managing multi-facility operations within a nonprofit, cultural, educational, hospitality, entertainment, or similarly complex organization strongly preferred.

• Experience with artist contracts, rental operations, event logistics, vendor coordination, facility scheduling, technical equipment inventory, storage systems, and customer-facing operations.

• Demonstrated success developing operational systems, policies, procedures, and organizational infrastructure.

• Strong knowledge of facility operations, project management, vendor management, compliance, budgeting, technology systems, equipment management, and organizational administration.

• Proven leadership, supervisory, project management, organizational, and problem-solving abilities.

• Excellent written and verbal communication skills, with the ability to work effectively across departments and with diverse stakeholders.

• Proficiency in Microsoft Office Suite, Google Workspace, scheduling platforms, inventory tracking systems, facility management systems, and operational software.

• Experience overseeing capital projects, maintenance programs, operational planning, and cross-functional initiatives.

• Bachelors degree required; Masters degree in Arts Administration, Business Administration, Nonprofit Management, Operations Management, or a related field preferred.

Additional Qualifications and Skills

• Self-starter with the ability to anticipate needs, identify challenges, and implement practical solutions.

• Highly organized and detail-oriented, with the ability to manage multiple priorities, deadlines, and complex operational projects.

• Strong systems thinker with demonstrated success creating structure, improving workflows, and increasing organizational effectiveness.

• Collaborative leadership style with the ability to build consensus and work effectively across departments.

• Ability to balance strategic planning with hands-on operational execution.

• Strong interpersonal skills and the ability to work effectively with staff, artists, instructors, patrons, renters, vendors, volunteers, board members, donors, and community partners.

• Commitment to maintaining high standards of professionalism, service, accountability, and organizational excellence.

• Ability to remain calm, flexible, and solution-oriented during performances, exhibitions, rentals, festivals, deadlines, emergencies, and periods of organizational growth or change.