Agency Representative (Ohio)

Job Description

Job Description

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Job Description:

Develops and retains a quality Agent client base. Administers marketing program focusing on prospective agents and provides maintenance of existing customers. Agency Representatives interface with division/regional management and legal counsel on the appropriate management of agents. Agency representatives have an ongoing responsibility for maintaining the customer relationship and servicing the customer’s needs throughout.

Builds client relationships, secures new business from new customers, and maintains and expands business with existing client base:

• Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, referrals and other sources.
• Develops and executes a call plan for the area assigned to include calls to and appointments with prospective agents.
• Is highly visible in his/her marketing area by attending title insurance industry functions and participating in appropriate organizations.
• Effectively creates or adapts and delivers group and individual presentations to customer groups, target customers, and others.
• Assesses individual client needs and develops, presents and implements a plan to meet those needs.
• Communicates proactively with and responds in a timely manner to clients, fulfilling the Westcor services platform working with administrative support, underwriting counsel and regional management.

Job Qualifications:

• High School Diploma.
• 2 - 5 years of successful Title/Real estate industry experience.
• Proven track record of meeting and exceeding sales goals.
• Ability to listen to customers and understand their needs and objectives to better respond and provide solutions.
• Applies diplomacy and tact in all business interpersonal activities.
• Demonstrates persistence, tenacity and consistency in pursuing revenue opportunities.
• Strong interpersonal communication skills.
• Ability to persuade and influence others. Strong negotiation skills.
• Flexible with the ability to adapt strategy to changing conditions.
• Understanding of market and competition with the ability to identify external threats and opportunities.
• Visibility requires maintaining a professional appearance and providing a positive company image too the public.

Nice to Haves:

• Rudimentary understanding of the title business and the real estate services industry.
• Basic understanding of filed rates for market services.
• Ability to travel to cover region assigned.
• Ability to prepare a business plan, set goals.

Reasoning Ability:

• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Ardán offers some great perks:

• Health, dental, and vision benefits.
• Employer-paid disability and life insurance.
• Flexible spending accounts.
• 401k with company match.
• Paid time off and company-paid holidays.
• Wellness Resources.

NOTE: This job description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications associated with the job.