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Patient Access Quality Improvement Lead

Edward-Elmhurst Health

Endeavor Health Careers in Warrenville, IL is seeking a Patient Access Quality Improvement Analyst responsible for monitoring, evaluating, and enhancing the performance of call center customer service representatives. You will review recorded calls, provide actionable feedback, and work with management to develop training programs and quality benchmarks to drive continuous service improvement. Experience in call center QA and excellent written/verbal communication are essential; associates #J-18808-Ljbffr Edward-Elmhurst Health

Vacancy posted 6 hours ago
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