Culinary Lead Line Cook

Lead Line Cook

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Lead Line Cook to serve as the on-site culinary leader within our Substance Use Disorder (SUD) programs, driving daily kitchen operations that support recovery and well-being.

What We Offer:

• Leadership Opportunity Serve as the primary on-site point of accountability for kitchen performance, leading daily meal production, staffing, and compliance
• Meaningful Impact Support individuals served through consistent, high-quality meal service that contributes to their recovery and daily stability
• Growth-Oriented Role Build supervisory and operational experience while working directly alongside kitchen staff and program teams
• Supportive Team Culture Join a team guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork
• Comprehensive Benefits Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more
• Certified Great Place to Work Work for an organization recognized for creating a positive and engaging employee experience

What You Will Do:

• Lead daily meal production and service according to approved menus and recipes, ensuring meals are served on time, at proper temperatures, and with consistency
• Maintain uninterrupted kitchen operations during scheduled service, serving as the primary on-site point of accountability for kitchen performance
• Enforce all food safety, sanitation, and hygiene standards, maintaining and reporting required temperature logs, cleaning schedules, and compliance documentation
• Ensure the kitchen remains inspection ready at all times and address food safety or compliance issues immediately
• Order food and supplies through approved vendors, maintaining appropriate par levels to support uninterrupted service
• Receive, inspect, and verify deliveries for accuracy and quality, ensuring proper storage, labeling, and FIFO rotation
• Track inventory usage, waste, and shortages, reporting discrepancies and purchasing activity as required
• Lead and direct kitchen staff during assigned shifts, assigning tasks and managing workflow during prep and service
• Adjust in real time to callouts, volume changes, or operational issues, stepping directly into production or service roles as needed
• Execute daily operations within approved labor and food cost targets, minimizing waste, over-ordering, and unnecessary overtime
• Communicate professionally and effectively with Program Directors and site leadership, collaborating with program teams to support individuals served
• Respond respectfully to individuals served and staff regarding feedback related to meal service
• Maintain a professional demeanor in all interactions, modeling accountability and reliability for kitchen staff

Who You Are:

• High School Diploma or GED preferred
• ServSafe certification required
• Food preparation experience in a program setting preferred
• Two years of sobriety preferred
• Valid driver's license and vehicle available for use during all working hours required
• Supervisory experience preferred
• Committed to individual empowerment and growth, human rights, and community integration
• Good verbal and written communication skills
• Familiarity with internet, word processing, and email systems
• Weekend availability required

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core valuesHumanity, Empowerment, Accountability, Respect, and Teamworkguide how we lead, serve, and support one another. If you're ready to bring your culinary leadership and dedication to a mission-driven organization where your work truly matters, we'd love to hear from you.

Pay Range : $23.00-$27.00/hr

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.