Strategic Engagement Lead, Ecosystem

We are looking for an experienced Strategic Engagement Lead who thrives in a fast‑paced environment. The role focuses on driving measurable outcomes for our customers by aligning our products and services with their strategic objectives—maximizing value, accelerating time to impact, and fostering long‑term relationships. You Will: Own account management and value management for a dedicated portfolio of up to 50 accounts in our ecosystem segment, with a special focus on accelerating value end‑to‑end. Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers, and how our solutions support those goals. Excel in program management and decision‑making, balancing thoughtful analysis with speed to execution, prioritizing effectively and escalating complex cases when necessary. Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores. Thrive in a continuous‑improvement environment, embracing ambiguity while driving clarity and scalability for customers and the business. Work effectively with cross‑functional partners, surfacing insights that influence product and sales strategies across the portfolio. Take a self‑service‑first approach to problem solving and navigating questions internally and externally. Be a proven communicator and presenter, maintaining strong internal and external relationships through passion, empathy, and hard work. Help create a company‑wide culture of customer‑centricity. Required Experience/Skills: 3+ years experience in healthcare technology and customer‑facing roles. Proven ability to build deep, trust‑based relationships with customer stakeholders. Seasoned strategic program and project manager focused on connecting the dots to put client value at the center of everything. Skilled at expanding relationships beyond direct contacts through rapport‑building. Demonstrated ownership of complex, high‑value customer accounts. Strategic thinker who connects cross‑customer trends to shape value propositions. Effective and empathetic internal and external communication. Experience working within RWD health analytic companies, CROs, or system integrators in the healthcare sector. Experience with the application of RWD and RWE in the life sciences and adjacent industries. Understanding of AI data models for RWE generation. The estimated base salary range for this role is: $125,000—$150,000 USD. This role is eligible for additional variable compensation. We are an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. #J-18808-Ljbffr Datavant