Office Manager

SERVPRO of Hammond Office Manager

Do you love working with people and educating them? Do you want to be a leader in a great company? Do you love working with numbers and human resources? Do you want to be the driving force behind increasing profits of a growing company?

Don't miss your chance to join our Franchise as an Office Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"! Our franchise is seeking someone who is a rare "high achiever" to fill a key leadership role. As the Office Manager, in addition, you will ensure all job files are properly audited and contain all required documentation. If you are self-motivated, have excellent accounting skills, are organized and have superb interpersonal skills, you could thrive in this environment. Our idea of the ultimate candidate is one who is proactive, experienced, and enjoys providing excellent service to both teammates and customers. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with an opportunity to learn and grow.

Primary Responsibilities

• Assist in hiring all franchise personnel and ensure employment best practices and compliance
• Manage and train office employees
• Manage accounts payable, accounts receivable, and cash management
• Verify and analyze financial reports and divisional key measurements
• Manage franchise staffing and compensation plan
• Ensure fulfillment of the training and development plans for all divisions
• Oversee performance management and documentation

Position Requirements

• 5+ year(s) of office, accounting, HR, or customer service management experience
• Experience in building a strong team with tangible leadership skills
• Solid organization and planning capabilities, strong attention to detail
• Demonstrated ability to work in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks®
• Ability to learn new software, including proprietary software and Xactimate® estimating software preferred
• College degree preferred, with experience in customer service industry environment a plus
• Ability to successfully complete a background check subject to applicable law

Hours

• 40 hours/week, flexible to work overtime when required
• Vary between 7 a.m. and 7 p.m., as business demands

Pay Rate

Based on experience. SERVPRO of Hammond is an EOE M/F/D/V employer Each SERVPRO® Franchise is Independently Owned and Operated Compensation: $15.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.