Senior Coordinator, Patient Concierge

What Patient Concierge contributes to Cardinal Health

Practice Operations Management oversees the business and administrative operations of a medical practice.

The Senior Coordinator, Patient Concierge is responsible for managing patients' authorizations for the medical care they receive while at South Bay Radiation Oncology Center. In addition, they will help cover front desk duties such as checking patients in, answering phones, verifying demographics, and other duties as needed.

Responsibilities

• Authorization for radiation, consultations and all of the imaging the providers request

• Research and re-submit denials from billing department

• Verify patients’ benefits information including their deductibles and co-insurance information

• Collecting time of service payments prior to the patient receiving their treatment or setting up a payment plan for the patient prior to treatment services

• Will assist and help cover front desk duties including check in, check out, answering phones, scheduling appointments

• Pull medical records to make sure patients have labs, testing, imaging or anything that the provider needs prior to their appointment

• Other duties as assigned by management​

Qualifications

• Ability to work a flexible schedule as necessary

• Experience working in a busy, fast-paced medical office setting, highly preferred

• High School Diploma or equivalent experience, preferred

• Knowledge of medical terminology, preferred

• 3-6 years of experience, preferred

• Experience accessing and updating an EMR system, preferred

• Bilingual in Spanish

What is expected of you and others at this level

• Applies acquired job skills and company policies and procedures to complete standard tasks

• Works on routine assignments that require basic problem resolution

• Refers to policies and past practices for guidance

• Receives general direction on standard work; receives detailed instruction on new assignments

• Consults with supervisor or senior peers on complex and unusual problems

Location

959 Lane Ave

Chula Vista, CA 91914

Anticipated hourly range: $23 per hour - $27 per hour

Bonus eligible: No

Benefits:  Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 09/14/2026 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.