Logistics Coordinator

Mutual Trading Co., Inc.

Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We've grown 100 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a key role as "Culinary Ambassador" promoting Japanese foods worldwide. Currently, we import, manufacture, and distribute over 8,000 Japanese foods, beverages, restaurant equipment and supplies.

All paid Health, Dental, and Vision Insurance for employees and their dependents

Life Insurance and 401k Plan with company match.

Location: El Monte, CA

Hours: M-F: 8AM 5PM

Essential Job Functions

Input, update, and maintain sales orders, invoices, and bill-back data within the Company database

Update and maintain customer records in Company database

Maintain high levels of customer satisfaction by providing excellent service and building rapport

Coordinate with the accounting department to assure the collection of payment in a timely manner

Answer customer questions about product features, product benefits, and procedures

Coordinate delivery logistics with freight forwarders, custom brokers, and customers to meet their needs

Provide logistical support to warehouse shipping personnel by obtaining freight quotations and coordinating the shipping schedule

Report any inventory or service issues to appropriate account manager immediately

Coordinate inspections with local government agencies to comply export requirements: USDA, NOAA/USDC, LA County Agriculture, etc.

Collaborate with the sales staff to monitor active purchase orders and ensure that orders are completed on time

Attend semiannual inventory count on designated day, possibly on a weekend

Attend Company events and functions outside of normal working hours

Other duties as required from manager

Obligation to answer to all management as requested

Physical Requirements

Ability to sit in an office for a majority of the day

Ability to type for extended periods throughout the day

Ability to reach, bend, kneel, and lift up to 25 pounds occasionally

Working Conditions

o Noise Level: Normal to loud while in the office

Other Requirements

Business level English Read/write/speak/listen

Basic Spanish Read/write/speak/listen; Business level Spanish preferred

Conversational Japanese preferred Read/write/speak/listen

Maintain a positive attitude

Ability to work independently and as a team

Ability to adapt to frequent changes in assignments and workload

High school diploma required. Bachelor's Degree and above preferred

2+ years of relevant logistics experience required

Knowledge and Skills

Clerical/Administrative Support

Basic mathematical knowledge markups, discounts, combining/converting measurements, counting inventory, etc.

Problem-solving skills

Basic Microsoft Office proficiency

Communication and interpersonal skills

Detail oriented, organized and ability to learn and follow instructions

Knowledge of logistics and supply chain preferred

Knowledge of Japanese foods and sakes preferred

Disclaimers

This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform any other job-related duties as instructed or requested by the department manager or other management as needed, subject to reasonable accommodation and business needs. The information contained herein is subject to change in the Company's sole discretion, and no part of this document is to be construed as an express or implied contract of employment, nor does it alter the "at-will" employment status with the Company. Requirements are subject to accommodations with ADA, FEHA, and all other applicable federal and state laws. Please report any changes of essential job functions to the Human Resources Department.

Mutual Trading Company, Inc. is an Equal Opportunity Employer.