Hotel Maintenance Engineer

Job Description

Job Description

Reporting to our Chief Engineer, the Maintenance Engineer handles guest suite repairs, preventive maintenance, and building systems across our five-floor hotel. You will work guest and team requests through Quore, our work order app, and fix things right the first time so a guest never has to ask twice.

This is a hands-on role for someone who takes pride in a building that looks good and runs well, and who is comfortable being friendly and professional in front of guests.

$18 hourly

• Respond quickly to guest and team requests in Quore, from a running toilet to a suite that won't cool, and close out every ticket with clear notes.
• Diagnose and repair plumbing (walk-in showers, wet bar sinks, toilets, drains), electrical (outlets, lighting, USB chargers), doors and locks, furniture, and drywall and paint.
• Complete scheduled preventive maintenance on suites and in-room HVAC units, keeping records up to date.
• Help maintain building systems, including boilers, pumps, laundry and kitchen equipment, ice machines, and the pool.
• Test and log pool chemistry and complete daily, weekly, and monthly equipment readings.
• Support fire and life safety checks such as extinguisher inspections, emergency lighting, and alarm testing.
• Work closely with Housekeeping to return out-of-order suites to service fast.
• Walk suites with the Chief Engineer to build and work through punch lists, and support outside vendors and contractors on site.
• Keep the atrium, meeting rooms, exterior, and parking areas safe and looking sharp.
• Respond to urgent issues like leaks and power outages, and take on-call shifts as scheduled.
• Follow safety procedures, including lockout/tagout and SDS handling, and keep the engineering shop clean and organized.

Required

• 2+ years of maintenance experience in a hotel, apartment community, or commercial building
• Working knowledge of plumbing, electrical, HVAC, carpentry, and painting
• Comfortable using a smartphone app to receive and close work orders
• Availability to work weekends and holidays, and to take on-call shifts
• A friendly, professional manner with guests and teammates

Preferred

• Hotel engineering experience
• Experience with Quore or another work order system
• Basic boiler and building systems experience

Physical requirements

• Lift and carry up to 50 lbs
• Climb ladders and work at heights
• Stand, walk, bend, and kneel for a full shift
• Work in tight spaces and outdoors in all weather

Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.