AI-Driven Customer Support Engineering Lead
Gradial
Gradial is seeking a Customer Support Engineering Lead to enhance the post-onboarding support experience for production customers. This role involves using AI tools and coding agents to streamline support, ensure effective communication, and manage technical issues efficiently. The ideal candidate has experience in technical support, is comfortable with AI tooling, and possesses strong leadership skills. Competitive compensation and comprehensive benefits await the right candidate. #J-18808-Ljbffr Gradial
$165k - $185k
...integrity across every touchpoint. Backed by leading investors, we’re building software... ..., and help define the future of AI-native content operations, you’ll do your... ...The Role Gradial is hiring our first Customer Support Engineering Lead to own and automate the post-onboarding...Suggested$90k - $115k
...About the Role The Technical Support Engineer is a customer‑focused problem solver responsible for delivering... ...excellence, and fluency with AI‑powered tools and workflows that are transforming... ...understand and explain Socure’s model‑driven identity products to customers....SuggestedMonday to FridayWeekend work$60k - $95k
...only complete agentic AI platform for revenue teams... ...every GTM team. World leading enterprise... ...member of the Technical Support Engineering Team, we are the front... ...who interact with more customers than anyone else in the... ...the customer. We are driven to recognize patterns...SuggestedFull timeWork at officeFlexible hoursNight shift2 days per week1 day per week$130k - $195k
.... We build the foundation for agent engineering in the real world, helping developers... ...from prototypes to production-ready AI agents that teams can rely on. We... ...About The Role We’re hiring a Technical Support Engineer to lead our customer support experience for highly...SuggestedRemote workFlexible hours- ...computing experiences—from AI and data centers, to... ...the Platform Field Engineering team within Data... ..., you will build and lead a team of customer‑facing debug engineers... ...deployment, with continued support through ODM factory... ...build issues are driven to definitive root cause...SuggestedRemote work
- JPMorgan Chase & Co. is seeking a seasoned Infrastructure Engineer to drive AI-enabled infrastructure workstreams and optical transport initiatives. You will design, deploy, operate, and troubleshoot DWDM/ROADM/OTN solutions and own end‑to‑end project delivery with change...
$80.9k - $122.3k
Job Category Customer Success Job Details Salesforce is the #1 AI CRM, where humans with agents drive customer success... ...‑up your career at the company leading workforce transformation in the... ...Cloud Weekend Nightforce Support Engineer role provides the highest level...Work experience placementNight shiftWeekend work- ...and move fast to solve customer problems. Every team member... ...bar. We also embrace AI as a force multiplier .... ...core. We win together, support each other, and... ...year as a Software Test Engineer Understanding of APIs... ...Dude Wipes, as well as leading 3PLs including Ryder, FedEx...Live inImmediate startRemote workWeekend workWeekday work
$80.9k - $150.3k
...duplicating efforts. Job Category: Customer Success About Salesforce Salesforce is the #1 AI CRM, where humans with agents... ...-up your career at the company leading workforce transformation in the... ...of Salesforce. The Signature Support Engineer (Technical) is a customer-...Worldwide- VAST Data is looking for a Customer Support Engineer to join our growing team! Our mission is to build the enterprise software infrastructure for the AI era. We capture, catalog, refine, and protect massive datasets, enabling real‑time analysis and AI training and inference...Full timeShift workWeekend work
- A leading software company in Seattle seeks a Customer Support Engineer to provide technical expertise and support for enterprise software solutions. The role involves responding to technical issues, managing customer relationships, and driving product adoption. Candidates...
$100k - $150k
...the all-in-one B2B post-sales support platform powered by... ...with intelligence to help our customers run their operations in real-... ...Work closely with product and engineering to fix bugs and troubleshoot... ...processes, new features, and AI Requirements Located in (or will...Work at officeRelocation$101.9k - $175k
Cengage Group in Seattle is searching for a Technology Lead to oversee customer-facing marketing websites and ecommerce experiences. You will guide a lean, high-performing team focused on delivering engaging digital experiences using agile methodologies. The role requires...$125k - $145k
...intelligence. As the only vertically integrated AI infrastructure company built from the... ...work of your career, help our customers and partners advance their AI strategies... ...cost GPU compute power. As a Senior Cloud Support Engineer, you'll play a crucial role in empowering...Full timeTemporary work- A leading CRM company is seeking a Technical Support Engineer based in Bellevue, Washington. The ideal candidate will possess a Bachelor's degree in Computer Science... ...role focuses on managing support cases, guiding customers on best practices, and resolving complex technical...
- ...is looking for a Director of Production Support Engineering in Seattle, WA. This role involves leading a high-caliber team to manage AI product reliability, develop a strategic... ...complex technical configurations for global customers. The qualified candidate will have over 1...
$90k - $115k
Socure is seeking a Technical Support Engineer located in Seattle, WA to solve customer problems and deliver outstanding service. The role involves troubleshooting... ...focus on APIs and data analysis while utilizing AI-assisted tools to improve service quality. The ideal...$86.7k - $96.9k
...Operations, Customer Support | Seattle, WA (Hybrid) | Full-Time... ...way by leveraging AI and a tiered response... ...owning the handoff to Engineering and Product. Grounded... ...learning, and empathy-driven service - recognizing... ...support leadership or team-lead role for a consumer application...Full timeWork at officeRemote work$92.5k - $140.5k
...will: Become a member of our Dedicated Support Engineer team, and work to solve technical... ...guidance and troubleshooting to enable customer satisfaction and company growth. Work... ...newly established team with a metrics-driven, people‑centric culture. Adapt and thrive...Work from homeFlexible hoursNight shiftWeekend work$99.4k - $150.3k
...new member to our Technical Support team as we scale our world class... ...between support and engineering. You’ll be working on the cutting... ...and helping us transform our customer experience. If you love helping... ...balance and be your best, and our AI agents accelerate your impact...- ...Energy Systems LLC in Bellevue, WA is seeking a Cloud Support Engineer to be the primary technical owner for customer support of Crusoe Cloud. You will handle incidents... ...customers to leverage GPU compute power for AI workloads. Ideal candidates have 5+ years in cloud...Remote job
$130k - $195k
A leading AI solutions company is seeking a Technical Support Engineer to enhance customer support for technical users, including AI engineers and infrastructure architects. You will help debug complex production applications, collaborate with engineering teams, and develop...Remote job$21.57 per hour
...site) Description This role is a customer-focused phone support role responsible for providing software... ...TEKsystems Global Services We’re a leading provider of business and technology... ...liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence...Permanent employmentContract workTemporary workMonday to FridayShift work$120k - $170k
...vertically integrated AI cloud engineered for AI. We own and operate... ...Senior Infrastructure Support Engineers are the... ...decisive calls in a results‑driven environment, taking... ...— to engineers, to customers, and to leadership. We... ...workshops, and PR reviews. Lead by earning trust and...Remote workFlexible hours$110.79k - $190.7k
...looking for a Software Engineering Manager (ERP & CRM Systems) to lead the teams making it happen... ...design, extension, and support of McKinstry's ERP... ...supports analytics and AI‑driven capabilities. Participate... ...Technology in guiding ERP customizations, Salesforce...Work experience placementWork at officeRemote workVisa sponsorship$172.5k - $260.1k
...Category Software Engineering Job Details About... ...Salesforce is the #1 AI CRM, where humans with agents drive customer success together.... ...at the company leading workforce transformation... ...pipelines, event‑driven architectures, or... ...and resources support you to find balance...- ...experienced Senior Software Development Manager to lead the enterprise Physical AI software engineering team and drive an ambitious technology roadmap. You... ...capabilities for aerospace programs. You will partner with customers and external partners to integrate AI solutions,...
$140k - $160k
...Standish Management is a leading global provider of... ...Africa, and Asia, Standish supports investment managers and... ..., automation, and AI‑enabled capabilities to... ...collaboration, and data‑driven decision making. Position... ...a Senior IT Solutions Engineer whose primary value lies...- ...insurance company is seeking a Digital Product Manager to lead the strategy and development of AI-enabled digital products for their insurance business.... ...product management, with a strong focus on data-driven decision-making and stakeholder management. Responsibilities...
- HackerOne seeks a Senior Manager, AI Engineering to lead multiple AI teams advancing our offensive security platform.... ...Research to translate AI innovation into reliable customer-facing features, while advocating for data-driven, principled AI practices. #J-18808-Ljbffr...Remote job
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