Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

AI-Driven Customer Support Engineering Lead

Gradial

Gradial is seeking a Customer Support Engineering Lead to enhance the post-onboarding support experience for production customers. This role involves using AI tools and coding agents to streamline support, ensure effective communication, and manage technical issues efficiently. The ideal candidate has experience in technical support, is comfortable with AI tooling, and possesses strong leadership skills. Competitive compensation and comprehensive benefits await the right candidate. #J-18808-Ljbffr Gradial

Vacancy posted 10 hours ago
Similar jobs that could be interesting for youBased on the AI-Driven Customer Support Engineering Lead in Seattle, WA vacancy
  • $165k - $185k

     ...integrity across every touchpoint. Backed by leading investors, we’re building software...  ..., and help define the future of AI-native content operations, you’ll do your...  ...The Role Gradial is hiring our first Customer Support Engineering Lead to own and automate the post-onboarding... 
    Suggested

    Gradial

    Seattle, WA
    3 days ago
  • $90k - $115k

     ...About the Role The Technical Support Engineer is a customer‑focused problem solver responsible for delivering...  ...excellence, and fluency with AI‑powered tools and workflows that are transforming...  ...understand and explain Socure’s model‑driven identity products to customers.... 
    Suggested
    Monday to Friday
    Weekend work

    Socure Inc

    Seattle, WA
    1 day ago
  • $60k - $95k

     ...only complete agentic AI platform for revenue teams...  ...every GTM team. World leading enterprise...  ...member of the Technical Support Engineering Team, we are the front...  ...who interact with more customers than anyone else in the...  ...the customer. We are driven to recognize patterns... 
    Suggested
    Full time
    Work at office
    Flexible hours
    Night shift
    2 days per week
    1 day per week

    Outreach

    Seattle, WA
    2 days ago
  • $130k - $195k

     .... We build the foundation for agent engineering in the real world, helping developers...  ...from prototypes to production-ready AI agents that teams can rely on. We...  ...About The Role We’re hiring a Technical Support Engineer to lead our customer support experience for highly... 
    Suggested
    Remote work
    Flexible hours

    LangChain

    Seattle, WA
    3 days ago
  •  ...computing experiences—from AI and data centers, to...  ...the Platform Field Engineering team within Data...  ..., you will build and lead a team of customer‑facing debug engineers...  ...deployment, with continued support through ODM factory...  ...build issues are driven to definitive root cause... 
    Suggested
    Remote work

    AMD

    Seattle, WA
    10 hours ago
  • JPMorgan Chase & Co. is seeking a seasoned Infrastructure Engineer to drive AI-enabled infrastructure workstreams and optical transport initiatives. You will design, deploy, operate, and troubleshoot DWDM/ROADM/OTN solutions and own end‑to‑end project delivery with change... 

    JPMorganChase

    Seattle, WA
    10 hours ago
  • $80.9k - $122.3k

    Job Category Customer Success Job Details Salesforce is the #1 AI CRM, where humans with agents drive customer success...  ...‑up your career at the company leading workforce transformation in the...  ...Cloud Weekend Nightforce Support Engineer role provides the highest level... 
    Work experience placement
    Night shift
    Weekend work

    Salesforce

    Seattle, WA
    10 hours ago
  •  ...and move fast to solve customer problems. Every team member...  ...bar. We also embrace AI as a force multiplier ....  ...core. We win together, support each other, and...  ...year as a Software Test Engineer Understanding of APIs...  ...Dude Wipes, as well as leading 3PLs including Ryder, FedEx... 
    Live in
    Immediate start
    Remote work
    Weekend work
    Weekday work

    Pipe17

    Seattle, WA
    2 days ago
  • $80.9k - $150.3k

     ...duplicating efforts. Job Category: Customer Success About Salesforce Salesforce is the #1 AI CRM, where humans with agents...  ...-up your career at the company leading workforce transformation in the...  ...of Salesforce. The Signature Support Engineer (Technical) is a customer-... 
    Worldwide

    salesforce.com, inc.

    Seattle, WA
    4 days ago
  • VAST Data is looking for a Customer Support Engineer to join our growing team! Our mission is to build the enterprise software infrastructure for the AI era. We capture, catalog, refine, and protect massive datasets, enabling real‑time analysis and AI training and inference... 
    Full time
    Shift work
    Weekend work

    VAST Data

    Seattle, WA
    10 hours ago
  • A leading software company in Seattle seeks a Customer Support Engineer to provide technical expertise and support for enterprise software solutions. The role involves responding to technical issues, managing customer relationships, and driving product adoption. Candidates... 

    VAST Data

    Seattle, WA
    10 hours ago
  • $100k - $150k

     ...the all-in-one B2B post-sales support platform powered by...  ...with intelligence to help our customers run their operations in real-...  ...Work closely with product and engineering to fix bugs and troubleshoot...  ...processes, new features, and AI Requirements Located in (or will... 
    Work at office
    Relocation

    Pylon

    Seattle, WA
    4 days ago
  • $101.9k - $175k

    Cengage Group in Seattle is searching for a Technology Lead to oversee customer-facing marketing websites and ecommerce experiences. You will guide a lean, high-performing team focused on delivering engaging digital experiences using agile methodologies. The role requires... 

    Cengage Group

    Seattle, WA
    4 days ago
  • $125k - $145k

     ...intelligence. As the only vertically integrated AI infrastructure company built from the...  ...work of your career, help our customers and partners advance their AI strategies...  ...cost GPU compute power. As a Senior Cloud Support Engineer, you'll play a crucial role in empowering... 
    Full time
    Temporary work

    Crusoe Energy Systems LLC

    Bellevue, WA
    5 hours ago
  • A leading CRM company is seeking a Technical Support Engineer based in Bellevue, Washington. The ideal candidate will possess a Bachelor's degree in Computer Science...  ...role focuses on managing support cases, guiding customers on best practices, and resolving complex technical... 

    Salesforce

    Bellevue, WA
    1 day ago
  •  ...is looking for a Director of Production Support Engineering in Seattle, WA. This role involves leading a high-caliber team to manage AI product reliability, develop a strategic...  ...complex technical configurations for global customers. The qualified candidate will have over 1... 

    salesforce.com, inc.

    Seattle, WA
    10 hours ago
  • $90k - $115k

    Socure is seeking a Technical Support Engineer located in Seattle, WA to solve customer problems and deliver outstanding service. The role involves troubleshooting...  ...focus on APIs and data analysis while utilizing AI-assisted tools to improve service quality. The ideal... 

    Socure Inc

    Seattle, WA
    2 days ago
  • $86.7k - $96.9k

     ...Operations, Customer Support | Seattle, WA (Hybrid) | Full-Time...  ...way by leveraging AI and a tiered response...  ...owning the handoff to Engineering and Product. Grounded...  ...learning, and empathy-driven service - recognizing...  ...support leadership or team-lead role for a consumer application... 
    Full time
    Work at office
    Remote work

    POSSIBLE

    Seattle, WA
    23 hours ago
  • $92.5k - $140.5k

     ...will: Become a member of our Dedicated Support Engineer team, and work to solve technical...  ...guidance and troubleshooting to enable customer satisfaction and company growth. Work...  ...newly established team with a metrics-driven, people‑centric culture. Adapt and thrive... 
    Work from home
    Flexible hours
    Night shift
    Weekend work

    LiveRamp

    Seattle, WA
    2 days ago
  • $99.4k - $150.3k

     ...new member to our Technical Support team as we scale our world class...  ...between support and engineering. You’ll be working on the cutting...  ...and helping us transform our customer experience. If you love helping...  ...balance and be your best, and our AI agents accelerate your impact... 

    Salesforce

    Seattle, WA
    2 days ago
  •  ...Energy Systems LLC in Bellevue, WA is seeking a Cloud Support Engineer to be the primary technical owner for customer support of Crusoe Cloud. You will handle incidents...  ...customers to leverage GPU compute power for AI workloads. Ideal candidates have 5+ years in cloud... 
    Remote job

    Crusoe Energy Systems LLC

    Bellevue, WA
    1 day ago
  • $130k - $195k

    A leading AI solutions company is seeking a Technical Support Engineer to enhance customer support for technical users, including AI engineers and infrastructure architects. You will help debug complex production applications, collaborate with engineering teams, and develop... 
    Remote job

    LangChain

    Seattle, WA
    2 days ago
  • $21.57 per hour

     ...site) Description This role is a customer-focused phone support role responsible for providing software...  ...TEKsystems Global Services We’re a leading provider of business and technology...  ...liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence... 
    Permanent employment
    Contract work
    Temporary work
    Monday to Friday
    Shift work

    TEKsystems

    Renton, WA
    1 day ago
  • $120k - $170k

     ...vertically integrated AI cloud engineered for AI. We own and operate...  ...Senior Infrastructure Support Engineers are the...  ...decisive calls in a results‑driven environment, taking...  ...— to engineers, to customers, and to leadership. We...  ...workshops, and PR reviews. Lead by earning trust and... 
    Remote work
    Flexible hours

    Nscale

    Seattle, WA
    2 days ago
  • $110.79k - $190.7k

     ...looking for a Software Engineering Manager (ERP & CRM Systems) to lead the teams making it happen...  ...design, extension, and support of McKinstry's ERP...  ...supports analytics and AI‑driven capabilities. Participate...  ...Technology in guiding ERP customizations, Salesforce... 
    Work experience placement
    Work at office
    Remote work
    Visa sponsorship

    McKinstry

    Seattle, WA
    3 days ago
  • $172.5k - $260.1k

     ...Category Software Engineering Job Details About...  ...Salesforce is the #1 AI CRM, where humans with agents drive customer success together....  ...at the company leading workforce transformation...  ...pipelines, event‑driven architectures, or...  ...and resources support you to find balance... 

    Salesforce.Com Inc

    Bellevue, WA
    4 days ago
  •  ...experienced Senior Software Development Manager to lead the enterprise Physical AI software engineering team and drive an ambitious technology roadmap. You...  ...capabilities for aerospace programs. You will partner with customers and external partners to integrate AI solutions,... 

    Blue Origin

    Seattle, WA
    3 days ago
  • $140k - $160k

     ...Standish Management is a leading global provider of...  ...Africa, and Asia, Standish supports investment managers and...  ..., automation, and AI‑enabled capabilities to...  ...collaboration, and data‑driven decision making. Position...  ...a Senior IT Solutions Engineer whose primary value lies... 

    Standish Management UK

    Seattle, WA
    3 days ago
  •  ...insurance company is seeking a Digital Product Manager to lead the strategy and development of AI-enabled digital products for their insurance business....  ...product management, with a strong focus on data-driven decision-making and stakeholder management. Responsibilities... 

    PEMCO

    Seattle, WA
    4 days ago
  • HackerOne seeks a Senior Manager, AI Engineering to lead multiple AI teams advancing our offensive security platform....  ...Research to translate AI innovation into reliable customer-facing features, while advocating for data-driven, principled AI practices. #J-18808-Ljbffr... 
    Remote job

    hackerone

    Seattle, WA
    10 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to AI-Driven Customer Support Engineering Lead. Be the first to apply!