Director, Operations

Director of Operations A respected restaurant group is seeking a seasoned operations leader to oversee multiple locations. This is a pivotal opportunity to drive operational excellence, profitability, and guest satisfaction while shaping the growth and leadership culture of the organization. Director of Operations Benefits & Compensation Competitive salary based on experience Performance-based bonus opportunity Paid time off and paid holidays Medical, dental, and vision insurance 401(k) and/or retirement benefits Management development and career advancement opportunities Additional benefits may be available based on the franchise organization Director of Operations Requirements & Qualifications Minimum 4–5+ years of proven McDonald’s multi-unit leadership experience Significant tenure operating within the McDonald’s system at an organizational scale Demonstrated success managing multiple restaurants and sizable leadership teams Strong command of P&L performance , labor management, food cost control, staffing, guest experience, and company standards Deep understanding of McDonald’s systems, corporate expectations, and operating standards Exceptional relationship-building skills across all levels, including leadership, ownership, and partners High personal accountability and strong sense of ownership for performance results Excellent judgment and decision-making in complex people and operational matters Complete transparency with ownership, providing clear context and actionable recommendations Ability to operate independently and solve challenges proactively Track record of developing managers, multi-unit leaders, and future organizational talent Director of Operations Preferred Background & Skills Hamburger University certification preferred Previous experience at the General Manager, Area Supervisor, or Director level within the McDonald’s system Director of Operations Day-to-Day Responsibilities Provide leadership and direction to Restaurant General Managers across multiple locations Analyze P&L statements, sales trends, and key financial metrics to drive profitable performance Develop and execute business plans to achieve operational and financial goals Coach and mentor managers, building a pipeline of future leaders Ensure strict adherence to food safety, cleanliness, service, and operational standards Conduct regular site visits, operational reviews, and performance evaluations Partner with ownership on strategic planning, budgeting, and forecasting Support recruiting, retention, and talent development initiatives Promote a positive culture focused on guest satisfaction and team engagement JOB ID : 180514#post Miguel Sanchez #J-18808-Ljbffr