Customer Service Specialist

Gecko Green Lawn Care And Pest ControlQualified candidates must be responsible, self-motivated, customer service driven individuals.We treat our employees with respect, with the knowledge that they will in turn treat our customers well.Job Type: Part Time, Full-timeGecko Green Lawn Care and Pest Control has been the highest rated lawn care company, and the fastest growing lawn care business in DFW for the last several years. We are locally owned, and have an excellent reputation within the community. Our customers are our top priority, and this is central to our values. We are currently seeking entry level candidates as well as those with leadership experience. We continue to open new locations year after year and promote leadership for these locations from within.Employees can expect:Positive work environmentOn-the-job trainingGrowth opportunitiesCompany perksResponsibilities:Answering inbound calls & emailsHandling billing and scheduling requests, program questions, payment processing, sales calls, and other various customer requestsFollowing up with customers regarding pending paymentsFollowing up with customers regarding services performedMaintaining an organized record of various call resolutionsAdditional duties as instructed by managementGeneral Qualifications:Sales experienceTeam playerStrong work ethicAttention to detailPositive attitudeExcellent customer service skillsProfessional appearanceProfessional communication skillsExcellent computer skills (Outlook email, Excel, Microsoft Teams)Problem solving skillsThe desire to go above and beyondCall center experience (preferred)High school diploma or equivalent (preferred)Ability to pass background and drug screen test (required)Benefits:Health care reimbursementPaid time off and paid holidays401(k) retirement plan with company matchingAdvancement opportunitiesEmployee discounts on servicesMedical reimbursementFree Tele-healthCompany sponsored holiday eventsIndependent work environmentSalary: $15.00 - $18.00 per hourSchedule :Monday - FridayMorning shifts, day shifts, and evening shifts availableWeekend availability as neededGecko Green is committed to diversity and inclusion.We are an Equal Opportunity and Affirmative Action Employer. Gecko Green