Employee Benefits Account Executive
HUB International
ABOUT HUB INTERNATIONAL:
HUB International Limited ("HUB") is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.
WHAT WE OFFER YOU:
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:
Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance because that's important for all of us!
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential - HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives
SUMMARY:
The Employee Benefits Account Executive interfaces with a group of clients (a book of business) to strategize and propose viable solutions to manage the menu of benefit options that the client offers to its employees. Employee Benefits Consultants partner with clients and assist them with emerging trends in employee benefits, their annual renewal process, and other possible options that would enhance or meet the goals of the client; the end product of this partnership is intended to add value to the client, enabling the client to be competitive in their own industry. Account Executives quickly assess the nature of any given problem, understand thoroughly the expectations of the client, and consistently meet or exceed those expectations. Account Executive must contribute to and flourish in a team environment, learn and exemplify the Hub values, and engage in regular professional development.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Understand key business issues facing the client and the role employee benefits play in their business.
Helps client articulate their long term employee/benefit goals and develop a strategic plan to achieve them.
Serves client as an educator or special speaker on benefit topics to assist employees being as effective as possible.
Alerts client to potential issues (legislative and coverage information). Provides and explains compliance package annually.
Meets regularly with medical and ancillary carrier reps to get updates on the latest innovations and strategies. Fosters a good professional relationship with carrier reps by meeting with them and by providing feedback on their quotes.
Effectively addresses client problems and issues. Assesses the nature of a problem quickly, understands thoroughly the expectations of the client, consistently meets those expectations through viable solutions, and does so in a timely manner. Acts proactively when a potential problem is discovered.
Accurately record information from meetings and submit them in a timely manner
Strategically plans and executes plan renewals, staying in regular communication with the clients and updating them on various emerging trends and solutions for their business needs. Anticipates concerns developing from the renewal process.
Prepares for client visit by developing a strategy based on planning meeting, timeline and prior visits. Understands how information may/may not impact the client.
Provides accurate and timely client deliverables according to Performance Standards. Reviews all presentation material thoroughly well in advance of meeting and checks to ensure there are no errors and that content is pertinent and practical. Ensures that follow up issues are handled timely and communicated to client.
Builds and maintains strong relationship with client HR and Benefits staff and upper management through regular communication.
Keeps team informed and communicates thoroughly and clearly with all team members concerning client issues, renewals, and proactive work. Positively influences the team members; offer encouragement and praise, promote engagement, and build good working relationships. Ensures team is following timeline.
Ensure that the implementation and transition processes for all carrier changes are handled smoothly with minimal disruption.
REQUIREMENTS:
Bachelor's Degree in Business, or Risk Management and Insurance preferred not required
5-10+ years' experience insurance industry (Personal Lines preferred) including strong knowledge of self-insured plans, ancillary lines, and current legislation.
Tennessee Life and Health License
Demonstrate proficiency in computer applications such as Microsoft Office and other Account Management Systems
Demonstrate qualities to be a key member in a fast paced team environment
Strong time management skills
Superior customer service and problem solving skills with the ability to work in a team environment
Excellent written and verbal English communications skills required
Department Account Management & Service
Required Experience: 7-10 years of relevant experience
Required Travel: Up to 25%
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
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