Customer Service Associate
NAPA Auto Parts - Genuine Parts Company
Napa Auto Parts - - Responsibilities: Act as a main point of contact for customer inquiries, requests and transactions; Assist field HR and employees with navigating through various company systems and related documents; Process updates to the employees record ensuring accurate documentation for all transactions; Create a new case or update an existing case for every request received in the ESCs case management system; Work to resolve as many calls/cases as possible upon first call/contact
Vacancy posted 1 day ago
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