Business Development Representative

We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.Let’s build experiences people love—together.The OpportunityAs a Business Development Representative, you’ll play a key role in driving growth by connecting with prospective customers and helping them understand the value of our platform. You’ll partner closely with Account Executives to identify new opportunities, build meaningful relationships, and contribute to a collaborative, high-performing sales organization.This is an exciting opportunity for someone who is motivated, curious, and eager to build a successful career in sales. You’ll work in a fast-paced environment where initiative, communication, and problem-solving are valued, while gaining exposure to modern sales strategies and customer engagement practices.ResponsibilitiesIdentify, qualify, and create new sales opportunities within assigned target accounts and territoriesProactively engage prospective customers through phone, email, and other outreach channelsExecute an account-based go-to-market strategy in partnership with Account ExecutivesBuild trusted relationships with prospects by understanding their business challenges and goalsQualify inbound and outbound opportunities and support pipeline developmentMaintain accurate activity tracking and consistently achieve weekly and monthly KPIsRepresent the company professionally as a first point of contact for prospective customersRequirementsExperience engaging with customers or prospects in a sales, business development, or customer-facing environmentStrong communication and relationship-building skills with the ability to uncover customer needsMotivated self-starter with a strong interest in building a career in salesAbility to learn quickly, adapt to feedback, and confidently navigate objectionsComfortable managing multiple priorities in a fast-paced, team-oriented environmentHybrid work environment with quarterly travel requiredDon’t meet every single requirement but excited about the role? We encourage you to apply. Research shows that some candidates are less likely to apply unless they meet 100% of the qualifications—but you may be exactly who we’re looking for. Diverse perspectives drive innovation, and we’re committed to building a team with a wide range of backgrounds, experiences, and skills.Application ProcessMeet with a RecruiterMeet the Hiring ManagerParticipate in a Panel InterviewFinal Interview (if applicable)Offer StageAccommodationsAt UserTesting, we’re committed to creating inclusive and accessible experiences for all candidates. We believe diverse perspectives are essential to building exceptional products and experiences. If you require accommodations or would like us to tailor the interview process to better meet your needs, please contact us at View email address on click.appcast.io .UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable. #J-18808-Ljbffr UserTesting