Regional Manager (North Carolina)

Position Title: Regional Manager Reports to: Vice President Retail Operations Location: Charlotte, North Carolina Contract type: Permanent, Full-time. Remote with frequent travel within the North Carolina region. Position Overview The Regional Manager directly reports to the Vice President of Retail and over‑sees operations and personnel at the college retail bookstores placed under his/her direction. Main Responsibilities Construct and direct budget goals of the designated region. Facilitate converting print materials to digital access. Execute company customer service initiatives. Oversee acquisition and maintenance of digital access, textbook and merchandise inventory. Hiring and training of bookstore personnel. Company procedure and job related training. Professional representation of the Company. What you will be doing Oversight of store managers in the designated region. Supervisory duties to procure and maintain sufficient textbook inventory levels throughout each school term. Supervisory duties to procure and maintain adequate inventory levels in general merchandise departments appropriate to budgetary needs. Supervisory duties to ensure correspondence and sufficient contact with department chairperson, faculty members and publishers as needed on book orders. Fiscal Responsibilities Supervise the construction of budgets for stores in the designated region. Construct and analyze reports on a weekly and monthly basis to monitor financial fiscal return. Prepare weekly financial “snapshot” reports for each store. Public Relations Meet with the campus administration minimally four (4) times a year to build rapport, discuss service and customer expectations. Participate in outreach to prospective customers. Supervise store appearance and customer service integrity to ensure positive impressions of customers and potential customers. Personnel Recruit, hire, train and maintain staff at appropriate levels according to Company guidelines and budgets. Education Four (4) years of college or its equivalent. Bachelor’s (preferred) Experience Three (3) to five (5) years management experience in a multi‑unit college bookstore or retail operation. Successful retailing experience including profitability, budgeting, merchandising, promotion and staffing. Textbook experience is a plus. Personal Characteristics Ability to accommodate extensive travel schedule Strong analytical skills Expert team building skills Effective leader, mentor, and coach Demonstrated administrative skills Basic accounting skills Strong organizational skills with attention to detail Excellent verbal and written communication skills Schedule Monday through Friday May be expected to work some weekends based on business needs Benefits Paid time off 401(k) plan Medical insurance Dental insurance Vision insurance Life insurance Company‑wide bonus scheme We strongly encourage candidates of all different backgrounds, experiences and identities to apply. Each new hire is an opportunity for us to bring in a different perspective and BibliU is committed to building an inclusive and supportive workplace where everyone can do rewarding work. #J-18808-Ljbffr BibliU