Residential Service Technician

Job Description

Job Description

Join a Professional Team That Values Craftsmanship, Customer Service, and Technology

We are seeking an experienced, customer-focused Service Technician to join our growing team to service greater Jacksonville and St. Augustine. This is an excellent opportunity for a highly skilled tradesperson who takes pride in their work, communicates confidently with customers, and enjoys solving a wide variety of residential and commercial repair, maintenance, and improvement challenges. We're looking for more than a handyman. We want a trusted professional who can build customer confidence, accurately scope projects, create estimates while leveraging technology, and consistently deliver an exceptional customer experience. If you're an experienced craftsman who thrives in a customer-facing environment and wants to work for a strong, growing company with a supportive local team, we'd like to hear from you!

Qualifications

Required:

• 10+ years of hands-on experience in construction, remodeling, handyman services, building maintenance, or related trades
• Proven experience with both residential and commercial projects
• Strong proficiency in multiple trades including carpentry, drywall, doors, trim, flooring, and general repairs
• Excellent customer service and communication skills
• Experience preparing job estimates and project scopes
• Comfortable with tablets (mobile apps) CRM systems/estimating software
• Own a complete set of professional-grade tools
• Valid driver's license with a clean driving record
• Ability to pass a background check and drug screening

Preferred:

• GC, Plumbing, Electrical, or HVAC licensing
• Commercial door and hardware expertise
• Experience with service-based estimating software such as Service Titan

What You'll Do

As a Service Technician, you will independently and co-manage a variety of residential and commercial projects while serving as the face of our company in the field.

Responsibilities Include:

• Perform professional repair, maintenance, remodeling, and improvement services for residential and commercial clients
• Diagnose customer issues and recommend practical, cost-effective solutions
• Create accurate estimates and project scopes using company-provided technology
• Communicate project timelines, expectations, and recommendations clearly with customers and office staff
• Deliver a premium customer experience from initial consultation through project completion
• Complete work efficiently while maintaining high standards of craftsmanship and attention to detail
• Document project information, photos, estimates, invoices, and customer communications using an iPad and field-service software
• Maintain a clean, organized company vehicle and professional appearance

Typical Projects May Include:

• Commercial and residential improvements and maintenance
• Cabinet and millwork installation
• Exterior / Second story repairs (fascia, soffit, siding, wood rot, caulking/sealing)
• Window & door, frame, and hardware installation or replacement (commercial and residential)
• Interior and exterior, trim and finish carpentry
• Stucco and hardy board repairs
• Flooring and tile installation
• Bathroom and kitchen remodeling
• Drywall hanging, repair, and finishing
• Window and door repair or replacement
• Siding repairs
• General building maintenance and repairs

What Sets Top Candidates Apart

The most successful technicians on our team are:

• Confident and professional when interacting with customers
• Comfortable presenting project scope, pricing, and solutions to customers
• Able to accurately estimate labor, materials, and project timelines
• Skilled at using technology to manage their workday
• Self-motivated and capable of working independently and as a team
• Reliable, organized, and accountable
• Committed to delivering quality workmanship on every job

Compensation

• $45-$50 per hour
• Additional commission and performance-based earning opportunities
• Consistent year-round work

Benefits

• No out of pocket expenses
• Company vehicle and fuel card provided
• Dispatch from home to job sites
• Paid holidays
• Accrued Paid Time Off (PTO)
• Branded uniforms and apparel
• No on-call responsibilities
• Flexible, family-friendly work environment
• Career growth opportunities within a growing organization

Optional Employee Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Accident Insurance
• Short-Term Disability Insurance

If you're an experienced craftsman who can confidently estimate, communicate, and perform high-quality residential and commercial work, we want to hear from you – apply today!